FICO (NYSE: FICO) is a leading global analytics software company, helping businesses in 90+ countries make better decisions. Join our world-class team today and fulfill your career potential! Job Summary Job Description The Opportunity “FICO’s Professional Services Division provides client services to manage the execution and delivery of FICO solutions. Our mission is to provide value to our clients by delivering solutions and services enabling, creating, building and strengthening their customer relationships. We help our clients improve customer loyalty, market share, and manage fraud risk in a dynamic changing market place by leveraging FICO world-class analytics, scores, tools and innovative applications. This position reports up to the Director of Delivery Management. A qualified candidate will lead and mange relationships with various Banking and Insurance clients in the FICO Customer Communication Services (CCS) Practice.” –Senior Director, Project Management What You’ll Contribute Manage project schedule, budget and change orders. Reconcile forecast to budget. Measure Project performance and publish weekly status reports. Perform Risk Management. Lead multiple software development projects from contract approval to final product delivery. Lead cross-functional project teams by prioritizing and coordinating all aspects of project execution. Create presentations and deliver to client and internal management. Work multiple projects as assigned. Monitor execution and provide executive updates to Client and FICO’s management team. Manage customer relationship with senior members of the client technology and business teams. Work to leverage existing FICO assets to meet client requirements. Demonstrate the wider value that FICO provides to the clients. Facilitate discussion to gather client’s requirements and initiate and track the change request / change order process. What We’re Seeking Bachelor's degree in computer science or related field and or equivalent experience. Experience in delivering large and complex software solutions. PMP Certification. Understanding of software development methodology. Experience leading Agile and SaaS project implementations. Strong client management experience with management Consulting experience. Self-starter with high sense of urgency for growing the business. Our Offer to You A culture and work environment strongly reflecting our core values: Act Like an Owner, Delight Our Customers and Earn the Respect of Others. The opportunity to make a difference by leveraging your unique strengths. Highly competitive compensation and rewards. Flexible work options, opportunities to give back to your community, social events with colleagues and a comprehensive benefits program inclusive of progressive parental leave. Why Make a Move to FICO? At FICO, you can develop your career with a leading organization in one of the fastest-growing fields in technology today – Big Data analytics. You’ll play a part in our commitment to help businesses use data to improve every choice they make, using advances in artificial intelligence, machine learning, predictive and prescriptive modeling, and much more. FICO makes a real difference in the way businesses operate worldwide: Credit Scoring — 150+ billion FICO Scores have been sold to date, making it the most used credit score in the world. Fraud Detection and Security — 2.6+ billion payment cards globally are protected by FICO fraud systems. Lending — 3/4 of US mortgages are approved using the FICO Score. Anti-Money Laundering — our solutions check more than half a billion transactions a day to prevent criminal schemes such as terrorist financing Global trends toward digital transformation have created tremendous demand for FICO’s solutions, placing us among the world’s top 100 software companies by revenue. We support many of the world’s largest banks, insurers, retailers, telecommunications providers and other firms reach a new level of success. Our success is dependent on really talented people – just like you – who thrive on the collaboration and innovation that’s nurtured by a diverse and inclusive environment. We’ll provide the support you need, while ensuring you have the freedom to develop your skills and grow your career. Join FICO and help change the way business thinks! Learn more about how you can fulfill your potential at www.fico.com/Careers FICO values the benefit that diversity and a culture of inclusion bring to our workplace. We are an equal employment opportunity and affirmative action employer and we’re proud to offer employment and advancement opportunities to all applicants without regard to race, color, ancestry, religion, sex, national origin, pregnancy, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status.
