Auckland City, AucklandAgent Planning Manager - AUT InternationalOversee AUT's international agent representative network.Manage our agent database and processes regarding selection, management and review of contracts and performance.Permanent, full-time position based in the Auckland CBDAuckland University of Technology (AUT) is vibrant, achievement-oriented and a rewarding place to work. As one of the world's top 30 millennial universities and Aotearoa New Zealand's newest, AUT offers a stimulating teaching and research environment with strong connections to business and industry. Ranked #1 in New Zealand for International Outlook (and #27 in the world) by Times Higher Education World University Rankings 2020*, we have over 29,000 students and 2,500 staff across our three teaching campuses.Our international team (AUT International) enhances the international reputation and profile of AUT, builds relationships with strategic partners overseas and creates opportunities to increase revenue (whether through the recruitment of international students, research contracts or revenue-generating activities). We are in a hugely exciting time following a recent change as we refine our strategy and generate results. We are building a more modern approach based on longer-term relationships in key regional and international markets, translating the benefits of our highly regarded international relations into student recruitment and research partnerships & collaborations. AUT International works particularly closely with our Faculties, our Brand and Marketing directorate and our Student Services directorate.The RoleWe have a brand-new opportunity for an Agent Planning Manager. The role's primary focus is to oversee the University's network of agents, managing the process from initial selection of agents to payment of commission, with the goal of enhancing their experience of working with AUT and increasing the number of student enrolments.The key responsibilities of the role include:Taking ownership of the processes for selecting and managing agent contracts.Supporting the Recruitment Manager (Agent Partnerships) to develop and maintain strong relationships with agents.Coordinating the processing and payment of agent commissions.Ensuring compliance with AUT's obligations under our codes of practice and all relevant policies and procedures.Completing special projects as appropriate.What kind of person are we looking for?A tertiary qualification is required along with demonstrated experience in operational relationship management within a medium to large organisation. You will need the ability to confidently navigate databases and possess well-developed interpersonal skills to advise and influence others within a multi-cultural context. You will be well organised, analytical and possess a high level of IT literacy. Excellent written and oral communication skills are essential to work with the public and convey complex issues concisely and clearly. Previous experience in a University or within International Relations is highly desirable as is proficiency in one or more foreign languages.Applications and Key Selection CriteriaApplicants must submit their CV and cover letter, addressing the key accountabilities and person specification detailed in the attached position description.Start date: As soon as possibleAUT is a fantastic place to work and has excellent staff benefits including free study, a personal fund for your continued professional development, free membership to AUT gyms and generous leave allowances.Closing date: Friday 6 December 2019 at 11:55pm.Interviews will take place as soon as possible.Times Higher Education World University Rankings 2020. Times Higher Education ranks universities for international outlook according to their ability to attract international students and staff, as well as how well they engage and collaborate with overseas universities.
