Customer Service Supervisor

PAK’nSAVE Queenstown offer great working conditions, a supportive management structure, and personal development opportunities.
We are looking for talented and experienced supervisors who have a flare for customer service and the passion to assist the Customer Services Manager to ensure that our store delivers the best customer shopping experience possible.
The ideal candidate will be:
An experienced checkout or retail supervisor
Motivating and driven by helping other team members to exceed their expectations
Committed to maintaining high personal presentation standards of self and others
A people person with a focus on delivering a superior customer experience
An outstanding communicator who can remain calm and confident in high pressure situations.

Key responsibilities of this position include, but are not limited to:
Assisting with coordinating customer service levels and staffing at the Checkout
Assisting with any customer enquiries and supporting the front line checkout staff in their role
Being a key factor in creating a friendly and helpful environment for customers and staff alike
Meeting company objectives for the department and living our store values
Ensuring the customer service team is all about providing a superior level of customer service
Ensure all sales are conducted efficiently and that liquor, tobacco and other age restricted product purchases are sold in compliance with law and company policies 100% of the time
Actively promoting health and safety and food safety initiatives throughout the department

The successful applicant is required to have or be able to obtain a Managers Certificate easily.
This is a full time position, ideally commencing in September. The days and hours of work will be discussed with the successful applicant, days and hours may be tailored to suit the individual.If you believe you have the passion and energy to join our team, please apply online now using the link below! Please include a covering letter and full curriculum vitae.
www.snaffle.co.nz/queenstown
Applicants must hold New Zealand citizenship or New Zealand Permanent Residency.