Network Engineer (Maintenance/ Operation/ 5 Days/ Up To $6500)

Network Engineer (Maintenance/ Operation/ 5 Days/ Up to $6500)Network Engineer (Maintenance/ Operation/ 5 Days/ Up to $6500) Networks & Systems Administration (Information & Communication Technology) Provide remote and on-site technical support, including but not limited to, Incident Management and Problem ManagementEscalate incidents, problems, changes to Team Lead, Service Delivery Manager, Account Manager or vendors as per defined business rules, ensuring timely resolution of client service requestsLiaise with vendors needed to achieve incident and problem resolution.Maintain detailed knowledge of clients' environments, where applicable, by maintaining and updating relevant documentation.Provide high levels of customer service and resolving problems/issues with the client in a constructive manner.Prepare adhoc reports as required for contractual requirements.Contribute to ITIL based processes to ensure successful delivery of services and initiate solutions to improve quality and productivityParticipate in client presentations when necessaryRequirementsCandidate must possess at least a Diploma in Computer Science or any other related field CCNP or CCIE in Enterprise is requiredWe regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunitiesCompany information Registration No. 200618166E EA No. 07C5771 Your application will include the following questions: Which of the following statements best describes your right to work in Singapore? Report this job advert Don't provide your bank or credit card details when applying for jobs. What can I earn as a Maintenance Engineer #J-18808-Ljbffr