Member Support Manager

Laser Group is a proud member organisation of quality-focused business owners in the plumbing and electrical industry. Along with Smith&Smith, Laser is part of global group - Belron, who operate in 35 countries around the world. Our multi award-winning Laser Plumbing and Electrical members have experienced phenomenal growth and we are delighted to be the leading network of plumbing and electrical contractors in New Zealand. Together with Smith&Smith, we aim to make a difference with real care.
Join our member support team and support our Laser Members in the South Island.
Reporting to our National Manager, this role is responsible for providing support and assistance to our Laser Members to ensure the ongoing growth of member businesses and the Laser Group as a whole. This includes inducting, training, coaching and supporting new members, building a constructive and supportive relationship with members and creating an environment where there is collaboration and cooperation between our Members and the Laser Group.
We're seeking someone who:
Has a proven track record of building positive relationships with businesses to help them grow
Is business-savvy and can identify areas of improvement
Is IT literate and able to use business systems to support business performance
Has proven ability in partnering with others, including identifying/anticipating needs and providing proactive support

What can we offer you?
Discounted Health Insurance
An active reward and recognition scheme for team members who go above and beyond
A yearly Health and Wellbeing Fund

We take pride in our family-like culture where everyone comes to work with a professional, can-do attitude. If this sounds like something you would like to be a part of, apply now!
Role includes travel across the South Island to visit Laser Members, due to this base location is flexible.

Applications Close: 01 Sep 2019