RIP GlobalThe Marketing and Operations Coordinator (or Wrangler) will be responsible for managing and executing engaging key marketing activities alongside external agencies, managing the RIP Global social media channels, providing exceptional customer service and providing support to the wider team. Priorities may change regularly so you will need to be flexible and adaptable, and be ready to take on new tasks and projects as they arise.
At RIP Global our values are Customer Focussed, Whanau, Honesty & Integrity, Respect and Tough.
Qualifications, Knowledge and Skills
2-3 years experience across a similar marketing or operations role
Experienced in the successful delivery of digital marketing and social media campaigns (organic and paid)
Grasp of current marketing tools and strategies for analysis
Up-to-date with the latest trends and best practices in online marketing and success measurement
Experience managing website updates, understanding of SEO principles and competency in using website analytics tools (i.e. Google Analytics)
Understanding of Customer Relationship Management platforms and how to segment and dispatch email communications to different audiences
Strong proven Customer Service approach (helpdesk experience ideal)
Customer onboarding and contract management (ideal)
Ability to work effectively with a range of people with strong interpersonal skills
The ability to work autonomously and manage/prioritise workload and deadlines
Initiative and self-motivation
Time management and organisational skills (multi-task)
Excellent attention to detail
Exceptional problem solver and follow-through
Open mind to take on additional tasks as and when needed
Technically savvy
Strong attention to detail and ability to see the big picture
Excellent written and verbal communication skills
About RIP Global:
We?re on a mission to rid the world of receipts and expensing. From purchases to processing, RIP Expenses saves businesses a ton of time and stress - we know they've got better things to do.
Please supply a CV and cover letter explaining why you are suitable for this role. We are looking to fill this position asap and will be conducting interviews as appropriate candidates apply.
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