Life Saving Victoria is Victoria's peak Water safety and Lifesaving organisation with a mission to prevent aquatic related death and injury across all Victorian communities. We strive to provide all Victorians with water safety, swimming, resuscitation, and safe beaches, water environments and aquatic venues.
LSV is a nationally recognised Registered Training Organisation (RTO) delivering Training and Assessment to our Volunteer Lifesavers through our large Volunteer Network.
Working with our 57 Life Saving Club, supporting our 34,000 + volunteer members, the volunteer training services area, supports the development and maintenance of LSV organisational Training standards and policies within Lifesaving Clubs across Victoria through the provision of training delivery, support, monitoring and mentoring.
Providing support to the key volunteer stakeholders through collaboration, development of resources, support of compliance tasks and the delivery of program, forums and workshops.
With and aim to further build capacity at grass roots and state level and to identify opportunities to simplify processes and innovate.
Reporting to the General Manager, the Training Manager - VT will oversee the Volunteer Training team. The role will be focused on the planning, delivery, review and continuous improvement of delivery and support. Ensuring the highest standard of customer services, delivery, adherence to RTO standards and Industry requirements, strategic growth and stakeholder engagement and support.
Ideal candidate:this position would ideally suit a training professional with demonstrated experience in a similar role, with strong people management skills, team building and experience overseeing and supporting a large network of volunteers/ casual staff. You will enjoy working with a diverse client base with a passion for education, volunteerism and people development. You will be a team player, with a friendly 'can-do' attitude and a passion for leading a team to deliver customer service excellence.
Specific requirements:you will have demonstrated experience in vocational education and training, with exceptional collaboration and relationship building skills. You will have strong reporting skills, with previous oversight of budgets and strategic planning. You will have excellent communication skills, with a continuous improvement focus. Strong process management skills, with the ability to operate in a high pressure environment essential. You will be a trouble-shooter, with a strong solutions focus.
Personal attributes:you will have a passion for excellent customer service and ability to overcome obstacles and 'make things happen'. You will be flexible, able to co-ordinate on the run to get the best outcomes for our volunteers and your team. You will be detail orientated with the ability to work to deadlines.
Communication skills:Excellent communication, including well-developed written and oral skills. You will have the ability to communicate effectively to a variety of stakeholders.
Committed to providing a flexible and diverse workplace, Life Saving Victoria will provide a positive work environment, variety, work/life balance, great office amenities and facilities, based on the beach in Port Melbourne.
Please refer to www.lsv.com.au/careers for position description.
For further information please contact Emma Atkins on 9676 6912 or **********
Applications close Monday 3rd February 2019.
To be considered for this position, please forward your application with a covering letter, ensuring you address the key criteria to: Recruitment Manager via email to: **********
