Auckland City, AucklandFull-time, Part-time#CLOSER #BRAVER #FASTERIAG is New Zealand's largest general insurer, incorporating brands such as NZI, Lumley, State, AMI and several other niche brands.The RoleWe are looking for a Growth Manager who will drive the development and execution of the Consumer division's Personal Lines growth plan and contribute to the development of the Consumer growth strategy. This is a great opportunity to play a pivot role in a growth channel for the IAG Group, working across the wider organisation to turn opportunities into profitable growth. Collaborating with teams across IAG to secure long term advantage for Consumer in the market by ensuring we maintain focus and world class delivery of the customer conversation framework.Key ResponsibilitiesDevelop, lead and ensure the implementation and delivery of Consumer's annual personal lines growth planDetermine desirability, viability and feasibility of both new and continuous improvementgrowth ideas and prioritise opportunities to achieve Consumer's strategic objectives and KPI's.Influence key senior stakeholders from across IAG New Zealand to make decisions which advance key Consumer's growth objectives and priorities.Identify and drive alignment on growth, retention and customer experience improvementsEnsure growth and customer experience conversation programmes deliver to Consumer's personal lines growth planLead the implementation of any new sales technologies and strategiesCoach, develop and lead a specialised growth teamChampion a risk culture within Consumer and across IAGSkills & Experience10+ years' experience in Insurance, financial services and/or customer servicesSignificant sales experience, and strong experience in leading teams to deliver growthProficient project management, project planning and control techniques.Experience of demonstrating a strategic mindset, looking ahead to future possibilities and converting them to breakthrough initiativesAbility to use a range of influencing techniques and strategies to influence people with strongly held viewsProven ability to manage teams to success both directly and indirectlyProven ability to deliver complex solutions as part of a programme of workAbout UsAt IAG, we are committed to equal opportunity employment. We don't just accept difference, we embrace and support it for the benefit of making our world a safer place. We're about putting the customers' experience at the heart of everything we do and creating an environment for our people where they are proud, confident, connected and equipped for the future.Let's TalkStart your career journey with us and click 'Apply'!If you have any questions, please contact Stacey Roberts - Talent Acquisition Consultant on 09 969 4066In addition to a diverse and inclusive culture, some of our benefits include 50% insurance discounts, flexible work and leave options, generous parental leave and return to work programme, recognition and reward program, and various corporate partner discounts.
