People and Corporate Affairs
Challenging and Rewarding Work
Full Time Opportunity
Burwood Location
The Opportunity
We have an exciting opportunity for aManager, Communications Service Centreto be a part of our Communications and Corporate Affairs Team within Sydney Trains and NSW TrainLink. Reporting to the Director Communications, Media and Public Affairs, this new role, will lead the development and implementation of a service delivery operating model for the newly created Communications Service Centre
Leading a team of design and service centre specialists, this dynamic role will develop and implement an account management approach to the delivery of services to support communications activities across the major directorates within Sydney Trains and NSW TrainLink,
This role will provide strategic advice and guidance to Communication Managers within the business as well as work closely with management in the delivery of: the development and management of campaigns, coordinates enterprise level events including visiting delegations, oversights all branding and creative services output, assists in the development of general communications, oversights the editing and publication of reports and other communications collateral, ensures the adequacy of a suite of digital communication channels that provide staff with the information and peer collaboration they need. The role also plays a part in stakeholder and relationship management.
We are looking for aManager, Communications Service Centrewho can:
Provide high level advice to the Director, Communication Managers and line management on all brand, design, events and communication channel matters in order to deliver on internal and external communications plans and strategies.
Ensure effectiveness of all corporate communication channels, including digital and emerging channels.
Provide regular reports and use evidence to support continuous improvement within the Service Centre.
Oversight all corporate level events, including coordinating the annual events calendar and consulting with stakeholders to develop a consistent approach to awards and recognition events.
Oversight communications campaigns and collaborate with Communications Managers, TfNSW and other key stakeholders to deliver on the campaign outcomes.
In consultation with the Director and Communications Managers, prioritise and allocate workflow to meet the demands of the business.
Drive the development of creative content and oversight the preparation of engaging, strategically aligned content and collateral for internal and external channels including reports, presentations, social and digital media content, stories, speeches, briefs, newsletters and forums.
Identify opportunities to increase staff commitment by working closely with all communication teams.
Liaise with TfNSW on brand and advertising compliance and engage across the cluster with a view to continually improving the image of the agency.
Maintain oversight and stewardship of a library of multimedia assets (including photographs, videos and presentations) accounting for all required metadata and accessibility.
For more information on this role, view the role descriptionhere.
Benefits
At Transport our people have access to a range of benefits that help balance life at work and at home. These include flexible working arrangements, professional development opportunities, health and wellbeing programs, and a program that helps you stay connected with work before, during and after parental leave.
Check out ourEmployee Benefits Guideto find out more about the benefits available to you when you join Transport.
Our commitment to Diversity
TfNSW are committed to building a diverse and inclusive culture across the Transport cluster, planning for and promoting diversity. We welcome and encourage applications from diverse community groups and ages including Aboriginal and Torres Strait Islander, LGBTI, people with disabilities, women and other diversity groups. TfNSW recognises the benefits that such an approach brings for our staff and customers in delivering the future of NSW.
Essential requirements
Tertiary qualifications in Communications or related field.
Demonstrated experience in providing considered advice to senior leadership.
Managing a Communications function or Centre of Excellence in a large complex organisation.
Demonstrated superior judgement in managing team and individual workflows in fast moving complex organisations.
Demonstrated experience in working with digital media technologies and EDM systems.
Previous background from a Design Agency/Ad Agency ( preferred)
Previous exposure to Account Management and Client Services background
How to apply
To apply for this position, please submit a resume and brief covering letter (no longer than two pages) which addresses how a) your skills and experience suit the role, and b) your most significant and relevant achievement.
For more information on how to apply for a role in the NSW Public Sector please clickhereor for more information onSydney Trainsplease click on link provided.
For assistance on how to apply online, please contact Carmen Lai on ********** and quote 00006RE7.
If you encounter technical issues please contact I Work for NSW Support Team on 1800 562 679 (Mon-Fri) **********.
Applications close:11:59pm, 2^nd of February, 2018.
For permanent positions in the NSW Public Sector, you need to be an Australian Citizen or Permanent Resident. For most Temporary jobs, you need a visa that gives you permission to work in Australia. To be considered for these roles you must be 18 years of age. Applicants will need to complete merit based selection activities and will be subject to satisfactory medical, drug & alcohol and criminal record checks as part of the selection process. Please note that an eligibility list may be created for this position, and position(s) of the same classification that subsequently become vacant may be filled using this eligibility list (where the vacancy is within 60 minutes travelling time). Transport for NSW is an equal opportunity employer. Women and people with a disability are encouraged to apply.
