It Workplace Support

It Workplace Support

Mott Macdonald

It Workplace Support

Details of the offer

Job Description

Mott MacDonald’s support services are the driving force behind our organisation enabling us to run efficiently and effectively. The team works collaboratively to offer specialist advice, best practice and technology to all areas of our business specifically designed for our global reach.
Located in our Auckland office, this role will see you reporting to the Regional IT Manager. You will be one that supports an effective IT Function, with great all-round communication, a sense of urgency and ability to take ownership of problems to achieve a successful outcome for our users.
Key tasks will include:
• To provide timely, customer focused Work Place and IT Support services to a diverse team of Engineering and Design professionals
• Assist with the installation and support of Productivity, Design and Engineering applications
• To assist with the management and deployment of the computer fleet
• Use the Service Management tool to manage support requests and service delivery within the agreed time frame and quality
• Support the wider IT Team to meet their service delivery targets and KPI.
• Participate in the drafting of Knowledge Base articles and process documentation
• Work as a part of a regional IT team to deliver exceptional customer outcomesCandidate Specification

What you will have:
• Experience in Windows Desktop and Server environment
• Exposure to corporate IT systems, networks and infrastructure
• Customer facing experience
• Clear and Articulate communicator
• Must be able to follow process, instructions and documented steps
• Logical thinker, able to identify root-causes
• Able to work independently
• Work under pressure and to deadlines.
• Engage and interact with customers and manage expectations.
In return we offer you the opportunity to build a dynamic career and make the world you love. It’s your turn to be you. At Mott MacDonald you won’t find just a job. You’ll find the way to a greater future. Part time applications will also be considered.
By joining Mott MacDonald, you will find we are committed to fostering a culture that empowers our people, promotes teamwork and embraces sustainability.
Job Profile

Mott MacDonald is a dynamic and innovative engineering, management and development consultancy working with high profile clients and on landmark projects worldwide. With over 16,000 staff and 150 offices worldwide, you’ll be a part of an organisation delivering amazing engineering projects across sectors from transport, energy, buildings, water and the environment.

Source: Neuvoo3_Ppc


  • Other Jobs / Other Jobs - Crafts


Related offers

Electrical engineer

New Plymouth based, family friendly and life style balance Consulting and design focused role with a range of clients Walking distance to the beach We have...

From Logicamms - Canterbury

Published 16 days ago

Personal manager

Personal Manager - Frankton-HAM00518 Personal Manager Be someone who thrives in an environment where you can grow and develop Frankton Branch, Hamilton Full...

From Westpac - Northland

Published 16 days ago

Survey technician

Job Title: Survey Technician Country: New Zealand Office: Nelson Subsector: Upper South Discipline: Survey Specialty: Prefix: Position Description Link: https...

From Wsp - Nelson

Published 16 days ago

Senior mechanical engineer

Broad and interesting role Bespoke bulk materials handling projects Own the full project lifecycle The Opportunity As a qualified Mechanical Engineer with a...

From The Talent Hive - Canterbury

Published 16 days ago