It Support

It Support
Company:

Rwa Technology People


It Support

Details of the offer

Work in a close knit IT team and be mentored by some of the best in the business
Provide L1 to L3 technical support on both infrastructure and systems
Prime central location close to public transport

What you’ll be doing:
Reporting to the Head of Technology, you'll be the IT Support Engineer responsible for providing 1st to 3rd level IT Support for both infrastructure and systems. The role will primarily be L1 & L2 issues, however, if you have the skills to do L3 you won't be held back. You’ll be joining a small close-knit IT team providing customer support in a timely and effective manner. You'll be supporting hardware, software, networks, end-users, responding to support queries from the help desk ticketing system, via phone, face-to-face, and email.
What you'll need to be successful:
Minimum 1 years practical IT Support or Helpdesk experience
Experience with Microsoft technologies will be highly desirable
Ability to solve hardware, network and application issues
Excellent communication and interpersonal skills
Ability to work both cohesively as a team and autonomously
Customer-focused
Can-do positive attitude

Why this role:
This is your once in a lifetime opportunity to get one on one mentoring from our clients Head of IT, System Administrator, Security Manager, and Project Manager while they go through a digital transformation programme.
Don’t be one of those people who read an advert about a fantastic opportunity and never actually apply, only to later hear somebody you know bragging about how great their new job is! They applied so don’t miss this opportunity – APPLY NOW!
Your interest will be treated in the strictest of confidence.
Please apply using an MS WORD version of your CV, as if we proceed with your application this is the format we’ll require to submit to clients.
Note: We review all CV's manually and you will only be contacted if your skills and experience meet the requirements of any of our clients.
Reference no: SP-3032545


Source: World_Jobnos


Area:

  • Call Center - Customer Support / Customer Service Manager

Requirements