Company:
Marsh
Description:
Insurer & Consumer Specialist
Auckland, NZ
Global career path opportunity
We are a global organisation looking for smart new talent to join us, based out of the fabulous new Commercial Bay premises!
In your role as an Insurer & Consumer Specialist, you will be a valuable part of our Employee Health and Benefits team and will be working with our professional team of Client Executives. This role is a unique mix ofcustomer serviceand data analytics in a fast-paced environment. You will be responsible for providing excellent day-to-day service by liaising with our corporate clients’ HR and Payroll teams.
We are looking for candidates who can demonstrate confidence in crunching numbers, as well as adding value to the culture of our team.
In this role, you will be responsible for:
Data processing, matching and cleansing in Excel
Timely and accurate processing of:
correspondence, letters, invoices, quotations and documentation
premium and adjustment calculations
information and documentation for pre-renewal and broking meetings
Providing technical support to client executives and dealing with enquires via phone or email
Client Portfolio Management – planning renewals and updating records, daily communication and liaising, arranging medical assessments
Accurate and timely processing of all membership changes
Key Skills:
Excellent attention to detail with strong numeracy skills,
Advanced computer literacy (Excel), formulae and data manipulation
Accurate and efficient data entry.
Good customer communication skills.
Proactive and self-motivated with a positive, 'can do' attitude.
Work proactively and independently or within a team.
Willingness and ability to learn.
Ability to prioritise and meet deadlines in a fast-paced environment.
Ability to contribute to building the team culture.
Professional and an effective communicator.
Experience with data analysis would be advantageous
A strong technical knowledge of Life and Disability products (ideal not required)
An in-depth understanding of working relationships with insurers, advisers and their clients (ideal not required)
Flexible, adaptive and responsive approach
What is in it for you?
Work for a global corporation
A collaborative team and supportive leadership
Gain experience in the employee health and benefits industry
About Marsh:
Marsh is a global leader in insurance broking and risk management. Marsh helps clients succeed by defining, designing, and delivering innovative industry-specific solutions that help them effectively manage risk. Marsh’s approximately 30,000 colleagues work together to serve clients in more than 130 countries. Marsh is a wholly owned subsidiary of Marsh & McLennan Companies (NYSE: MMC), a global professional services firm offering clients advice and solutions in the areas of risk, strategy, and people.
If you are looking for a challenging new role in a truly global organisation that is committed to innovation and excellence, then look no further than Marsh.
Applications will only be accepted from candidates who have the appropriate approval to work in New Zealand. Successful applicants will be required to complete Criminal Record check prior to commencement of employment.
Marsh is an equal opportunity employer committed to embracing a diverse and inclusive work environment. We aim to attract and retain the best people regardless of their gender, marital/parental status, ethnic origin, nationality, age, background, disability, sexual orientation and gender identity.