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Inbound Sales Specialist

Inbound Sales Specialist
Company:

Suncorp Group



Job Function:

Other

Details of the offer

“Lucky your with AAMI” - At AAMI, we’re helping Australians prevent and recover from life’s unexpected events. From car and home insurance, to pet and travel, AAMI provides our customers with a range of policies all in one place.
The Role
The journey all starts with our Inbound Customer Value Specialists responsible for our AAMI Customer Service, sales and retention needs. From Sam and Kate who have just moved into their first home to Martin who has finally bought his dream motor bike, our specialists ask the right questions to find the products that suit our customers best.
Right now our Melbourne office is looking for new sales and service superstars and if you think you are up to the task to make our customers feel lucky that they’re with AAMI, please read on!
Key Responsibilities

Receiving a high volume of calls regarding multiple insurance products you will…
Deliver a seamless customer experience on various insurance products that provides value for our customers
Identifying the appropriate insurance policies to meet customer requirements
Achieve customer sales, service and retention targets set for all customer segments
Advocate customer propositions to create value for customers through products and services under multiple brands across banking, wealth, life, personal and commercial insurance

Skills & Experience
To be successful you will need:
A customer centric mindset and ability to go above and beyond
To be passionate about sales and be target driven
Learning agility to develop your technical knowledge and professional skills
Strong communication skills and be a team player
Experience within Customer Service with demonstrated capability to truly connect with customers

Our Benefits

Discounts of up to 25% on our various Insurance, Banking & Superannuation products
Flexible working environment and arrangements; genuine focus on work-life balance
Numerous discounts with our corporate partners (retail & shopping / travel & holiday / health & wellbeing)
We offer support and various programs for our people: (Employee Assistance Program (EAP), Health & Wellbeing, Study Support, Employee Referral Program ($600), Facilities for nursing mothers, Company share options, Social club, Years of Service Recognition)

Training:
Initial 7 weeks paid training provided on a full-time basis working Monday–Friday. These roles will commence on the 4th May 2020 and will be in our Gisborne, Victoria offices.
Hours:
We have a combination of part time & full time options available:
Option 1 – 25 hours: Monday – Friday with a start window between 8am – 11am (5 x 5 hour shifts)
Option 2 – 22.5 hours: Tuesday, Thursday, Friday with a start window between 8am – 11am (3 x 7.5 hour shifts

Option 3 – 22.5 hours: Monday, Thursday, Friday with a start window between 8am 11am (3 x 7.5 hour shifts)
Option 4 – 37.5 hours: Monday – Friday with a start window between 8am – 11am (5 x 7.5 hour shifts)
NOTE - Loading for any shifts that finish after 6:15pm Monday to Friday, and for Saturday & Sunday shifts.
Working within the Suncorp Network we believe we are our best when our workforce is as diverse, talented and passionate as the communities in which we live and operate, and where our people feel included, valued and connected. We are passionate about inspiring our people by creating an inclusive culture, offering flexible work, career development and internal mobility, and building connected relationships amongst our team members and with our customers. Joining Suncorp, you will be joining an organisation which cares and is proud of our achievements in being recognised for:
Best Insurance Company in Corporate Social Responsibility (2018)
Employer of Choice for Gender Equality for sixth consecutive year (2014-2019)
Money magazine’s Bank of the Year and Business Bank for second consecutive year (2018-2019)
General Insurance Product Innovation of the Year (2018)

If this opportunity sounds like the challenge you have been looking for please apply online today. For further information regarding this position, please contact contact our recruiting partner Hays Talent Solutions on 02 8226 9659 for more information.
At Suncorp we build inclusion by providing an environment where everyone is able to be themselves and feel valued, involved and respected for their perspectives and contribution
Advertised:02 Apr 2020 AUS Eastern Daylight Time
Applications close:01 May 2020 AUS Eastern Standard Time


Source: Neuvoo3_Ppc

Job Function:

Requirements

Inbound Sales Specialist
Company:

Suncorp Group



Job Function:

Other

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