Implementation Technician Join a collaborative and hardworking team making a difference in NZ healthcare Share your IT expertise providing valueadd services as we navigate through our digitally transforming journey This is an opportunity for a new graduate or IT professional looking for a stepping stone in their career healthAlliance NZ provides nonclinical shared services with an ICT platform to the four Northern Region district health boards DHBs Our work supports the DHBs collective aim of improving healthcare outcomes for the nearly two million people who live in our communities Technology plays a significant role in the delivery of quality healthcare services and improving patient experiences We work in collaboration with the DHBs to support their extensive ICT enterprise and to safely accelerate their digital transformation journey Find out more at www healthalliance co nz About the Role The Implementation Team is responsible for the deployment and installation of all new IT Hardware to the Northern Region DHB s and keeping the fleet of hardware up to date you ll be configuring and deploying DHB owned desktop hardware desktops laptops tablets mobile phones peripherals printers and faxes participating in desktop related projects for the installation of hardware software and systems be part of the Desktop Replacement Programme where we aim to replace around 5 000 machines regionally year on year The key responsibilities include Building and Deploying IT Hardware Desktop Replacement Programme Supporting Projects Supporting the wider End User Experience Teams About you The person we need is someone who is a dynamic selfstarter a team player with a can do attitude who is exceptionally customer service focused who thrives in a busy working environment Who can deliver high quality customer service to healthcare professionals while maintaining and enhancing user productivity and encouraging user selfsufficiency To be successful in this role you will need Tertiary Qualified in IT environment or related discipline Excellent oral written and numerical skills Strong customer service focus Knowledge of desktop support and hardware and can work autonomously Working in health brings its own special kind of reward and we re passionate about it Through our people there s a collective drive to deliver professional sustainable and efficient services creating a workplace that people are proud of in the process We embrace diversity and inclusion and provide a safe and supportive environment where our differences are celebrated and where individuals can thrive If this great opportunity sounds like you then don t hesitate apply now Applications Close 23 February 2020 A copy of the position description can be provided on request please email our recruitment team at vacancies healthalliance co nz Please note only candidates who have the right to work in New Zealand will be considered and only online applications will be accepted
