Hotel Duty Manager

We're looking for a candidate to this position in an exciting company.

Determining work requirements and allocating duties to other departments to ensure smooth running of the hotel, especially Front Desk

Identify and suggest suitable improvements that can be implemented
Perform Front Office and Hotel Reception Duties
Responsible for the Health, Safety and Wellbeing of the Front office whilst on shift
Supporting team member performance and development, and highlighting any team member matters that require attention
Maintaining attendance records and rosters
In charge of guest feedback when on shift

Must have relevant Front Office/Hotel experience in high quality properties
Relevant industry qualification (Diploma/Degree Level) preferred but not essential
Hold a valid and current Manager's Licence (Liquor Controller Qualification) or be in a position to obtain one
Valid and current full drivers licence as well as First Aid Certificate advantageous
Food and Beverage services experience highly desirable
Excellent verbal and written English language communication skills
A second language is desirable
Accuracy and an "eye for detail"
Passionate about "Customer Service/Care"
Be able to work autonomously with excellent time management skills
Well-honed computer skills and experience with PMS (Preferably CMS Guest Centrix)
Available to work a variety of shifts including mornings, evenings, weekends and public holidays
Long term commitment to Queenstown