Our purpose
Here at Datacom we connect people and technology in order to solve challenges, create opportunities and discover new possibilities for the communities we live in.
The Nitty Gritty
We have over 6,200 people across our global offices, and generate an annual revenue of over $1.2 billion, this makes us one of Australasia’s largest professional IT services companies. We have extensive expertise in operating data centres, providing IT services, software engineering and application management, as well as payroll and customer service design and operations. With this comes a long list of significant clients. Datacom is committed to hiring, developing and promoting the best talent from a diverse range of backgrounds. We are local at heart, yet world-class in capability.
About the Role
At Datacom Digital we pride ourselves on embracing data and technology to design engaging and personalised experiences for brands to strengthen relationships with their customers across all touch points - ultimately creating and cultivating brand loyalists.
Working as part of our Wellington business, you will be responsible for leading our Digital and Experience teams as we support our customers in creating and curating Connected Experiences to better engage with their audiences.
This role is a strategic and senior role part of the wider Digital and Experience New Zealand leadership team. In this role, you will be focused on directing and growing the Wellington business, through engagement with customers and partners. The role requires strong customer, marketing and business acumen to support our customers in value creation and long-term strategic partnerships.
The Head of Digital – Wellington role is allowed the autonomy and scope to lead the business to drive the growth and market position Datacom as a continued leader in this space. The role will also be given the support and resources they need to bring their vision to reality.
What you’ll do
Connected Experiences are critical for our clients as they connect with, and engage, their customers, staff, and other stakeholders. We are seeking a marketing and business leader that understands enterprise grade digital delivery to lead and build the Digital and Experience business in Wellington.
The Head of Digital – Wellington, is responsible for the strategy, growth, profitability and sustainability of the Digital and Experience business. There is significant latitude to shape the business in response to evolving market and customer needs and this encourages and suits an entrepreneurial spirit.
Although the responsibilities are wide and varied, they can be grouped in to four main areas.
Leadership and business management
A sales and business focused individual that can support in customer engagement and sales, with a strong business acumen.
A well connected and networked candidate in the Wellington market in both the public and commercial sectors.
Develop and execute strategy to ensure ongoing business success.
Lead, grow and manage the team.
Digital and Experience domain expertise
Understand and provide a customer and context-based approach to everything in the Digital and Experience business. With a focus on value creation for our customer and their associated brands to delivery personalised and Connected Experience across all touch points and channels.
Sales
Engage directly with customers to understand and define business needs the way we can support them.
Manage the sales pipeline effectively so that there is always work coming in and that staff are being utilised effectively.
Project management
Ensure delivery projects are planned and executed with excellence. A background in software development, technical project management or business analysis is beneficial.
Skills and requirements
We need a proven operator. Someone who not only lives and breathes all things digital, but someone with a passion for the local market. You know all the main players, you understand the local businesses (big and small) and most importantly, they respect you.
