Who We Are - Ko Wai MÄtouHere at Sudima Hotels, we have one passion, you! We care, we do the right thing and we work together. As a Sudima team member, you will demonstrate these values with your day-to-day actions, however great or small.About The Role - Te mahiThis is an exciting role for an experienced part-time Guest Services Agent in a beautiful new 4.5-star hotel.You will complete flexible shifts each week, working alongside an amazing and experienced team who will assist you and support you as your career takes off. Responsibilities | NgÄ haepapaSmooth and accurate check in and out processEnsuring our guests are provided with exceptional 4.5-star service - a WOW factor where the personal touch makes us stand out.Answer phone calls and ensure guest requests are actioned and followed up with relevant departments.Attend ongoing training.Communicate professionally with other hotel departments.Ensure Health and Safety standards are being met and reported as per policy.About You | Ko Koe TÄ"neiConfident, well motivated, enthusiastic and determinedAbility to multi-task, show flexibility and meet deadlines, calmly working under pressure.Strong communication skills – both written and verbalTakes pride in work and has exceptional attention to detailExcellent time management abilitiesHave a thorough knowledge of the area including local amenitiesThe wage for this role is from $25.00 per hourWe are all valued | He kura te tangataDiscounts at our hotels, restaurants and spas across our networkStaff, family and friends rates at our hotelsFree meals and onsite parking whilst on shiftExcellent reward & recognition eventsService and anniversary gifts and benefitsWellbeing programme including Health insurance discountsPaid training and individual Employee Development PlansTraining towards NZQA qualifications and our very own online digital learning platformFree Life Insurance, Digital Will & Best Doctors teleservice after 3 months of employment Hind Management is committed to accessibility, should you require assistance or support and are unable to apply online due to an access need, contact our office (09) 3042714or email our Talent Acquisition Team at ******. We will aim to respond within 48 hours Monday to Friday 9am - 5pm.We encourage people from diverse backgrounds to apply. We are proud to promote diversity and inclusion within our workplace and ensure an equitable selection process for all. We offer a fully inclusive accessible hiring process, let us know how we can support you to present your best self.E manawanui ana tÄtou | We careKa mahi tahi tÄtou | We work togetherKa whai tÄtou i te tika | We do the right thing
