Lead and inspire a positive culture through high levels of staff engagement, coaching and development. *
Manage the P&L of New Zealand, responsible for reviewing financial statements, sales and activity reports, and other performance data to measure productivity, goal achievement and to determine areas needing cost reduction and/or program improvement where relevant. *
Be the face of NZ HomeAway attending media appearances, PR opportunities, managing opportunities with government relations and other Marketing/sponsorship opportunities. *
Understand supplier and traveller needs and what HomeAway needs to do to serve those needs while increasing market share. *
Analyze Vrbo's local retail performance and diagnose problems and areas of opportunity for improvement. Understand and defend against key competitors in the markets. *
Develop data-driven insights that achieve higher levels of traffic, booking conversion, new listing adoption, listing renewal, supplier adoption of key listing enhancements and monetization. *
Working across the matrix with marketing, partner success (sales), customer experience (support) and product management to implement programs designed to optimize Vrbo's performance in New Zealand. *
Play a key role developing budgets and forecasts to drive adoption and usage of existing and new features: expand e-commerce platform and work with Product/CS/Sales/Marketing to promote e-commerce features and usage to all customer segments. *
Provide regular reporting to the company on the business results and key drivers of metrics for our business in New Zealand, including performance across top origin and destination markets. * Partner with respective Business Unit Leaders to determine staff requirements
Bachelor's degree required; MBA preferred *
6+ years of Management experience (post-bachelor) or 3+ years of Management experience (post-MBA) required *
Experience with Government relations and/or public relations is preferred *
Experience managing a P&L and other performance data *
Exposure to business development, customer relationships and marketing would be advantageous * Deep knowledge of the travel industry, including key players, market trends, high level requirements and success factors from a supply perspective (preferred) *
Proven excellence in program/project management and change management *
Strong written, verbal and presentation skills and ability to influence.
Media exposure advantageous. *
Ability to work both at the "30,000-feet" level for the overall business, as well as the "ground" level to gather insights or drive execution
