Franchise Business Manager

Franchise Business Manager
Company:

Fastway Couriers New Zealand


Franchise Business Manager

Details of the offer

Fastway Couriers New ZealandBack in 1983, one man and his van set up a courier company in Hawke?s Bay, New Zealand. In early 2016, we aligned with Aramex ? a global leader in logistic and transportation solutions. Today our business has grown into a global network providing customised freight solutions worldwide.
About the role
We have a fantastic opportunity for an experienced and passionate Franchise Business Manager to join our busy Hawke?s Bay team.
As a Franchise Business Manager, you will be a key contributor to our franchise business. This is a pivotal role assisting the Aramex Regional Franchisees in implementing business strategies, training programmes, and offering guidance and advice to all levels of the business.
To make it clear, the responsibilities of this role include:
Offering strategic business advice and guidance
Developing and implementing training programs
Strategic career development and performance reporting
Undertaking regular monitoring of the key performance indicators for the franchisees
Providing sound advice around H&S compliance and workplace safety requirements.
We are looking for someone who will provide guidance on effective systems, service delivery and key business drivers, to encourage quality improvement across the business and to ensure compliance with the standards expected by the Company in order to drive results.
About you
You will be passionate about delivering great customer service and have strong written communication skills. As this role involves extensive travel to the franchises nationwide, you must be a great communicator, with the ability to develop effective relationships with franchisees to become a trusted advisor.
While a tertiary qualification is preferred, sound experience in a franchise business environment, courier business, or transport and logistics setting is a must.
This is a strategic position and the successful applicant will be flexible, self-motivated and be able to make a real difference to our franchise network.
If this sounds like the opportunity you have been waiting for, then we would love to hear from you!
Apply now with your CV and a covering letter to the HR Business Partner: **********
Applications Close: 23 June 2020

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