Food And Beverage Attendant

Job Description - Food and Beverage Attendant (HOT0BI96)Job Number:HOT0BI96Work LocationHilton Lake Taupo Hotel, 80-100 Napier Road (SH5), Taupo 3330About the RoleA Food and Beverage Attendant influences every Guest experience across our restaurants, bars, room service, banquets, and in-hotel cafes.
We aim to deliver an experience that exceeds our Guests' food, beverage, and culinary expectations.Key ResponsibilitiesReceive orders and serve customer requests promptly, including barista or cocktail service if required.Understand menu content, updates, and promotional activities.Maintain cleanliness and organization of your service area.Manage customer account settlements efficiently.Respond to Guest inquiries politely and helpfully.Candidate ProfileIdeal candidates will demonstrate:A friendly, positive, and energetic attitude.A commitment to delivering exceptional guest service.A motivation to learn new skills.Professional appearance and tidiness.Teamwork and a positive attitude.Excellent communication skills in the local language.Flexibility, reliability, and adaptability.Ability to handle various customer inquiries and complaints.Knowledge of alcoholic beverages and drink mixing.Previous experience in food hygiene, electronic ordering systems, and cash handling.Working at HiltonHilton is a leading global hospitality company, renowned for luxurious hotels and resorts.
We are committed to providing exceptional guest experiences worldwide.
Our vision is to 'fill the earth with the light and warmth of hospitality,' and our Team Members are central to this mission.
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