Take advantage of this challenging and rewarding opportunity.
We pride ourselves on our passion for customer service and providing our team with fantastic opportunities for personal career growth.
We are driven by a culture of teamwork.We are currently seeking applications from suitably experienced individuals for the role of FLM Technician.
We have 5 positions available.Key accountabilities for the role include but are not limited to:Diagnosis and Maintenance of the hardware and system resettingPerform preventative maintenance.Troubleshooting network connection, server, router, communication error with the systemResetting Router's Network Terminating Unit and other network related componentsRun different tests to diagnose faults like dispenser error, card reader error, receipt printer error by operating ATM software and perform manually if required by using toolsReconfigure hardware to resolve issues such as faults such, receipt printer jam, power failure, figure configuration, dispenser error, card reader error, receipt printer errorRun different tests to diagnose faults of the softwareDetermine proper operation of various sensors in equipment, ensure proper operation of transport belts, pick module and dispenser shutterEnsuring that the security of system by regularly changing the safe, alarm codes, encryption keys and replacement of safe pin pad if requiredProviding technical assistance to other staff physically or remotelyAnalyzing, troubleshooting and correcting network problems remotely and on-site.File and print sharing.System Security.Backing up dataChecking connectivity of server to all computers in the companyThe network, operating systems and all applications function properlyTo update data and client detailsMaintaining all the client information and their dataAnalyzing and testing ATM machines, equipment and diagnose faults or technical errorsMaintaining ATM in working condition by adjusting and resetting or reprogramming the systemDiagnose and resolve network error including lost communications, cable and encryption keys.Diagnose and resolve server issues including routers NTU, modem, encryption keyReplacement of ATM safe pin pad batteryThe Successful Candidate will need:Flexibility to work rostered shifts Monday to SundayFull training will be providedA Diploma or higher qualification in either IT or Commerce or Computing or minimum 2 years of experience in similar job would be added advantage.Job Types: Full-time, PermanentPay: $31.66 – $36.00 per hourExpected hours: No less than 30 per weekBenefits:Visa sponsorshipSchedule:Afternoon shiftDay shiftEvening shiftMorning shiftShift workApplication Deadline: 09/02/2025Expected Start Date: 01/03/2025
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