Field Services Officer - Taupo

We're FIRST Security, one of New Zealand's market leaders in security.As an EMS (Electronic Monitoring Service) Field Officer at FIRST Security, you will be responsible for ensuring electronic monitoring equipment is correctly installed and functioning properly.
You will work with individuals in the community serving non-custodial sentences, attending locations such as courts, prisons, and residential homes for installations or call-outs.You will be the first point of contact for equipment failures and alert activations, liaising with our field support team to ensure issues are addressed and resolved promptly.About the role:Roster providing a good work-life balance — 5 days on, 2 days off.Starting pay rate at $23.50 per hourPay rate of $27.80 per hour once fully trained in EMS.Hours of work – 24/7 rotating rosterFull training and ongoing support providedYou may be required to assist in other business sectors if needed.What we need from you:Excellent communication and interpersonal skills, with the ability to build relationshipsEffective written and verbal communication skillsAbility to think quickly and adapt in challenging environmentsPhysical fitness and resilience to handle stress and pressureA current full NZ Driver's LicenceAbility to pass a Ministry of Justice Criminal Convictions checkA current Certificate of Approval (COA) or the ability to obtain oneAdditional benefits:Access to First Security's 'Perks' program with discounts at various retailers, petrol stations, and grocery storesFocus on training and career development — how can we support your growth?Ongoing support, welfare checks, and a strong health and safety culture to ensure you and your team return safely to your familiesAccess to Employee Assistance Program (EAP) and support services, including confidential counseling and financial advice for you and your familyClick the APPLY button now!Applicants should have NZ residency or a valid NZ work visa.Apply online or contact First Security Recruitment for more information.FIRST Security is New Zealand's leader in security services.
We prioritize protecting people first, property second.
Our personalized approach is why thousands choose us to safeguard what's important to them.We offer significant development and career opportunities across various roles and industries, including corporate real estate, retail, and technology.Please review our Current Open Roles.
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