Field Services Officer

We're FIRST Security, one of New Zealand's market leaders in security.As an EMS (Electronic Monitoring Service) Field Officer at FIRST Security, you will be responsible for ensuring electronic monitoring equipment is correctly installed and functioning properly.
You will work with individuals in the community serving non-custodial sentences and attend locations such as courts, prisons, and residential homes for installations or call-outs.You will be the first point of contact for equipment failures and alert activations, liaising with our field support team to ensure issues are addressed and resolved promptly.About the role:Roster providing a good work-life balance - 5 days on, 2 days off.Starting pay rate of $23.50 per hour.Pay rate of $27.80 per hour upon full training in EMS.Hours of work – 24/7 rotating roster.Full ongoing training provided.You may be required to assist in other business sectors if needed.What we need from you:Excellent interpersonal and listening skills with the ability to build relationships.Effective written and verbal communication skills.Ability to think quickly and adapt in challenging environments.Physical fitness and resilience to handle stress and pressure.A current full NZ Driver's Licence.Ability to pass a Ministry of Justice Criminal Convictions check.A current Certificate of Approval (COA) or the ability to obtain one.Further benefits include:Access to First Security's 'Perks' program with discounts across retailers, petrol, and groceries.A strong focus on training and development to support your growth.Ongoing support, welfare checks, and a positive health and safety culture to ensure you and your team return home safely.Access to EAP and support services, including confidential counselling and financial planning for you and your family.Click the APPLY button now!Applicants should have NZ residency or a valid NZ work visa.Apply online or contact First Security Recruitment for more information.FIRST Security is New Zealand's leader in security services.
We prioritize protecting people first, property second.
Our personalized approach has earned the trust of thousands of customers.We offer significant career development opportunities across various roles and industries, including corporate real estate, retail, and technology.Review our current open roles here.
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