Field Installation Technician

Job DescriptionR & D Industries, Inc. (RDI) is a 41-year-old Iowa technology corporation recognized nationally and globally for its technology excellence.
With multiple awards, including placements in CRN's Top 500 MSPs and the MSP 501 global rankings, RDI continues to lead in IT consulting, managed services, and innovative technology solutions.We are seeking a Field Installation Technician based in Milford, Iowa, to install and service network and IT infrastructure across Iowa and surrounding areas.This role will support projects across both RDIWorks and Thinix, working on network installations, IT infrastructure, and structured cabling for businesses, hospitality, government, healthcare, and education.Why Join Us?At RDI and Thinix, you'll be part of a fast-growing, nationally recognized technology company that values innovation, expertise, and integrity.
If you're a hands-on technician with strong cabling and low voltage wiring skills and an interest in IT infrastructure, we want to hear from you!Position Overview:This position involves:Cabling, network installation, diagnostics and debugging, and infrastructure setupDocumentation creation, updates, photos, and labelingInstallation of IT and networking hardware, including WiFi access points, switches, servers, and firewallsSecurity camera and low-voltage system deploymentRetrofitting and new construction installationsKey ResponsibilitiesStructured Cabling & Infrastructure:Install, terminate, and test Cat6, fiber optic, coax, and other low-voltage cablingPerform cable routing through walls, ceilings, and outdoor/indoor transitionsSet up and wire network racks, including power, data, and fiber opticsRun and manage conduit, raceways, and cable management solutionsDiagnose and debug cable faults, cable integrity issues, and network performance with tools like Fluke or other cable test equipment to ensure compliance with industry standards.Installation of Network & IT Hardware:Mount, configure, and install WiFi access points (WAPs), network switches, firewalls, and serversDeploy and wire PoE devices (security cameras, VoIP phones, and other networked equipment)Be familiar with different PoE standards and methodsAssist with POTS-to-VoIP conversions and related infrastructure updatesConstruction & Retrofitting Support:Mount racks, reposition equipment, and install/retrofit infrastructure in both new and existing buildingsUnderstand structural and electrical considerations when installing IT hardwareField Support & Troubleshooting:Travel to customer locations for installations and service callsWork at heights using ladders or lifts as neededUnderstand and provide basic networking support (IP subnetting, VLANs, DHCP, WiFi controllers, VoIP Hardware)Qualifications & Skills Required:Strong structured cabling experience (Cat6/Cat6A, shielded and plenum cabling, fiber termination / fiber trays / fiber patch panels and cables, and low-voltage wiring)Installation experience with WiFi access points, network hardware, security cameras, and VoIP systemsAbility to wire and install network racks and handle power/data/fiber configurationsComfortable working at heights and using tools for infrastructure retrofittingBasic networking knowledge (CompTIA A+ level; Network+ is a plus)Strong problem-solving and troubleshooting skillsAbility to climb ladders and lift 50+ lbs.Valid driver's license and ability to travel as needed.Bonus Skills:Experience with WiFi networks, controllers, and different topologiesFamiliarity with POTS-to-VoIP conversions and related wiring/configurationConstruction experience for mounting racks, planning installations, identifying alternative solutions, and infrastructure retrofitsPerks Include:Work in a fun, team environmentProfessional development and training opportunitiesGain crucial experience with a variety of real-world projectsLearn from respected industry experts on best practicesUnlimited CoffeeConveniently located near Highway 71Extensive Benefits:Employer-paid health insurance contributionMedical (cafeteria) planPaid Individual Life, Dental, Vision, and Long-Term coveragePaid Vacation timePaid HolidaysPaid Time Off (PTO) sick days and personal daysJury duty and bereavement benefitsAllowance for use of personal cell phone.Performance-based bonuses401K MatchHealth savings and flexing spending optionsVoluntary Short-Term CoverageVoluntary Life Insurance (Additional Coverage Options)Additional coverage options to include spouses and familiesAbout Us:R & D Industries, Inc. (RDI) is a 41-year-old Iowa technology corporation.
RDI has been previously honored with the Iowa Small Business Excellence Award and twice in Inc Magazine's Inc-5000 as one of the fastest-growing privately held companies in the US.RDI continues to be nationally and globally recognized for technology excellence.RDI delivers a wide range of technology-driven solutions, focusing on delivering exceptional value to its customers.
2024 marked the 40th Anniversary of RDI, this important milestone underscored RDI's steadfast commitment to its foundational principles: to Research, to Develop, and to Innovate (RDI).
These principles guide the creation of highly effective solutions grounded in integrity and trust.
RDI takes pride in its unwavering commitment to always 'Do the Right Thing' for our customers, employees, vendors, and resellers.RDI provides competitive pay, paid vacations, paid holidays, paid personal days, group health insurance, dental insurance, vision insurance, life insurance, 401k retirement plan, and other benefits.
RDI has offices in Milford and Ames.
This is an excellent opportunity for the right individual to work in a growing, fun environment within one of the top technology companies in the region.Join us and be a part of a special team right here in Iowa!R & D Industries, Inc. is an equal opportunity employer and proud supporter of the Home Base Iowa Initiative.
For more details, see: HomeBaseIowa.gov
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