KPMG is one of the most trusted and respected global professional services firms. Through depth of expertise, clarity of insight and strength of purpose we help our clients solve complex challenges, steer change, strengthen, transition and grow. We are looking for talented people who share our purpose of inspiring confidence and empowering change for our clients, our people and our communities.
The Operations team is responsible for providing a wide range of core administration services to the firm including telephonist services, reception, mail, catering and property facilities management.
The opportunity:
This role is an ideal stepping stone to start your career in Facilities Management
The Facilities Assistant ensures that KPMG, our staff and our clients enjoy a well-maintained, pleasant and secure environment. This role will hold a crucial part in ensuring that a variety of operational functions run efficiently on a day to day basis
No prior Facilities experience is required - but you should have a strong track record of customer service either from a Hospitality, Retail or similar background. You should be able to demonstrate what good customer service looks like and how to make our clients (your customers) happy!
The successful applicant will be a customer service super star who knows the importance of being a team player
What you'll bring to our team:
Handle queries from both our internal stakeholders and clients in a friendly and proactive way!
You’ll have responsibility for being our ambassador on the client floor, making sure that spaces are set up and functional for requirements
Set up meeting rooms into the required configuration throughout the day, you’ll liaise with PA’s/Partners and other staff on a regular basis
Manage the security system for new starters, leavers and contractors, access reports where required and regularly audit the integrity of the system
Provide a “helpdesk” service for maintenance and repairs of KPMG premises in conjunction with external suppliers and the landlord where required e.g. lifts, HVAC, lighting, cleaning issues whilst keeping stakeholders up to date on progress
Responsible for contractor management and Health & Safety requirements
Maintain a healthy work environment for our staff and clients
Manage the allocation and distribution of carpark cards to authorised team members and act as a backup for valet staff if required
Arrange staging and event set up when applicable
You’ll need to be flexible with working hours as some events may require you to work outside of standard business hours
Be KPMG:
advantageous
Good sense of humour and have a ‘can do’ attitude
Be a team player who is eager to collaborate
Comfortable with regular amounts of psychical handling and lifting required
Have the ability to manage multiple priorities in a proactive and reactive way
Knowledge of Microsoft Outlook and general computer skills is essential
Great communication skills
Able to thrive under pressure
A positive, responsive and customer-orientated attitude
Good sense of humour and have a ‘can do’ attitude
Be a team player who is eager to collaborate
With current border and quarantine restrictions in place, KPMG New Zealand are unable to consider applications from candidates that do not currently have the right to live and work in New Zealand. To be legally entitled to work in New Zealand, you should be a New Zealand citizen or permanent resident, or hold a valid work visa. Please check the New Zealand Immigration website for the most up to date information.
We are a 2020 Circle Back Initiative Employer – we commit to respond to every applicant.
We offer rewarding careers for outstanding professionals, ongoing learning and development opportunities, a collaborative and inclusive culture, and flexible and agile work practices that focus on our people's wellbeing to drive innovation and entrepreneurship. We also believe that our business plays a distinct and vital role in helping solve important social and environmental issues; and use our unique skills and expertise to help create positive and lasting impacts for our communities.
We believe diversity of thought, background and experience strengthens relationships and delivers meaningful benefits to our people, our clients and communities. We strive to be recognised as an employer of choice for all, irrespective of gender, ethnicity, generation, flexible work status, family circumstances, sexual orientation or disability and our inclusive culture promotes the development of our people nationwide.
