Executive Manager Nz Infrastructure & Operations

Executive Manager Nz Infrastructure & Operations

Suncorp Group

Executive Manager Nz Infrastructure & Operations

Details of the offer

We have a fantastic opportunity within our Technology, Data & Labs area for an infrastructure guru! Our Executive Manager, NZ Infrastructure & Operations has taken up a 12-month career break and as a result, we are looking for a seasoned leader to elevate our customer service experience over this period.
The role is accountable for the NZ IT Infrastructure & Operations (Customer Services) and their alignment to the Suncorp NZ business strategies.
Your key responsibilities would include:
Strategic leadership of the health, roadmaps and maintenance of Infrastructure & Operations
Customer service focus underpinned by strong incident and problem management leadership experience
Financial accountability across cost centres for operations and projects
Asset accountability of all infrastructure & end user compute components
Provide clarity around strategic direction, key deliverables and expectations including performance, behaviours and timelines
Govern the delivery of the functional programs of work across the full infrastructure and end user compute area
Build a resilient, agile management team, able to navigate complexity and create a culture of simplicity, innovation and continuous improvement
IT Security consultancy and review for NZ IT services

What we are looking for:
Strong knowledge of infrastructure and a background in service delivery is preferable
Strong knowledge of Agile methods and change management
Understanding of risk and financial management
Experience in program or project management
Excellent communications, interpersonal, influencing and negotiation skills
Strong business acumen, commercial delivery and strategic thinking skills
Proven track record of senior relationship/stakeholder management
Experience in leading high performing teams
Knowledge of information technology and BT industry trends and issues
Sound understanding of how information and technology contribute to business performance

About Suncorp:
Suncorp New Zealand is a leading general and life insurance provider. We are part of the Suncorp Group, a Top 20 ASX-listed financial services company with $96 billion in assets, employing over 13,500 people. Our purpose is to ‘create a better today’ for all our customers. It is what drives us and gives meaning to every action we take.Our portfolio of brands means our people can take advantage of the career opportunities that come with a large-scale organisation, while also enjoying the flexibility and flat hierarchy of a small one.
We promote a high-performance culture where people are rewarded for effort and dedication. If you are interested in working in an exciting fast paced business with a supportive team environment, then we’d love to hear from you.
If this opportunity sounds like you, please apply online.
Advertised:16 Mar 2020 New Zealand Daylight Time
Applications close:13 Apr 2020 New Zealand Standard Time


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