Duty Manager

Details of the offer

Payment: Accommodation & Paid ($28+ and Subsidised Living)ABOUT MILFORD SOUND LODGEWith the capacity to host up to 100 guests nightly, our accommodations include iconic chalets to rainforest campervan sites.
Alongside top-tier guest services and booking support, we provide an excellent food and beverage experience through our bustling Pio Pio Restaurant.
Our international team thrives in this remote, fast-paced environment where we handle every challenge together with positivity, camaraderie, and a commitment to creating exceptional experiences for guests and our team.WHO WE AREOur guests hail from around the globe, visiting the 8th wonder of the world to check off a bucket list destination.
Our team, comprising over 25 enthusiastic customer service professionals from diverse backgrounds, is here to fully immerse themselves in this renowned natural attraction.
Together, we manage Reception (reservations, information services, activity bookings, and sales, nature guides), Housekeeping (servicing and maintaining 24 guest rooms and facilities), and Pio Pio (front of house and chefs delivering top-quality breakfast, lunch, and dinner).
Our current kitchen team consists of 7 international professionals, each bringing unique talents and creativity, all united by their passion for this incredible location and teamwork.WHO WE'RE LOOKING FORYou're a positive, adaptable, and enthusiastic individual with a "let's-go" attitude.You enjoy the thrill of unique environments and are a natural problem-solver who tackles challenges head-on.You thrive in a team setting and bring a sense of fun to your work.Nature, adventure, and people are your passions.You have no room for drama; instead, you're committed to making every day exceptional for both guests and teammates.While experience in hospitality and tourism, team leadership, or remote living is ideal, your attitude is what matters most.
If you're up for the challenge and excited to learn, we're ready to train you!
A Duty Manager's certificate, first aid certificate, and a driver's license are helpful but not required.LIVING THE LODGIE LIFEOnsite Living: Experience the magic of Milford Sound, the 8th wonder of the world, by living onsite with a fun, like-minded group.
We laugh a lot, and you won't need to worry about finding accommodation—it's incredibly affordable.Flexible Rosters: Travel and work on your terms.
Our team creates rosters that suit their plans, with the Duty Managers having 6 days off in a row every fortnight.
You can explore the entire country over a season at the lodge while having a home, family, and paycheck to return to.Happy Guests: Our guests love their experience here.
Come see why—Milford is spectacular, the Lodge is beautiful, and we care deeply about both Lodgie and guest satisfaction.Culture and Fun: We value culture and fun.
Our weekly team calendar includes activities like Social Sundays, family dinners, Lodgie bake-offs, and ping pong competitions.Meals Included: Your rent includes access to fully stocked fridges with quality food—you get to place the order!
Plus, with our shared cooking rotations, 90% of the time, dinner is made for you.
Our international team brings exciting, diverse meals to the table, accommodating all dietary needs.Adventure on Your Doorstep: Milford Sound is a world-renowned playground, offering boat tours, kayaking, climbing, hiking, fishing, and hunting—all right at your doorstep.Unforgettable Experience: Previous lodgies describe their time here as a once-in-a-lifetime experience, filled with cherished memories and lifelong friendships.
Check out a sneak peek of lodgie life: sneak peek.Please ensure you're available and have a valid work visa.
We receive many applications and do our best to respond to everyone.We would love to hear from you, please send your CV to Emma France, Operations Manager - email.Apply for this JobTo apply for this job please complete all of the form belowName:Email:Contact Telephone Number:Introduction:Email me an application confirmationI consent to my job application being stored and transferred outside of the EU to employers in New Zealand.
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