Digital Product Design Lead

Digital Product Design LeadMarch 25, 2025About the CompanyOur client is a leading organisation in NZ dedicated to innovation and exceptional customer experiences.
They value inclusion, collaboration, and continuous improvement across all levels of the business.About the RoleWe're seeking an experienced and strategic Digital Product Design Lead or Senior Product Designer for a key transformation initiative.
This is a pivotal role in reshaping digital experiences for a large customer base using future-forward thinking and tools like AEM.Key ResponsibilitiesLead digital product design across end-to-end user journeysGuide and mentor design thinking, UX research, and HCD methodsDrive the development of digital design systems and interface standardsCollaborate on digital strategy, innovation, and integration of AI technologiesAdvocate for customer-centric design and measurable outcomesKey Skills and ExperienceExperience in digital product designProven success in website transformations and service design in complex organisationsProficiency with Adobe Experience Manager (AEM) and accessibility principlesExpertise in HCD, UX research, prototyping, journey mapping, and testingStrong communication, facilitation, and stakeholder engagement skillsDemonstrated ability to embed innovation and emerging technologies like AI into designResilient, curious, and collaborative with excellent mentoring abilitiesIf you're ready to shape the future of digital experiences in a meaningful way, we want to hear from you.Natalie Parr
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