Get AI-powered advice on this job and more exclusive features.Company DescriptionAt Intellihub, we're not just about metering and data solutions – we're about our people.
Our team of passionate individuals drives our mission to simplify the energy transition and make a real difference in the lives of millions of people across Australia and New Zealand.
But our success is not just measured by numbers.
It's measured by the diverse and inclusive culture we foster within our team, where everyone is valued and given equal opportunities to thrive in a positive, safe and productive workplace.Providing smart metering devices and services to over 50 energy retailers across ANZ, our reach is growing rapidly.
But the true breadth of what we do goes beyond the meter, touching everything from solar to water, virtual power plants to electric vehicle charging.Job DescriptionYour roleThe Deployment Analyst is a key member of Intellihub's team, dedicated to providing exceptional support for retail customers by coordinating the installation and support of metering rollout activities.
This role ensures the smooth execution of deployment projects, with responsibilities that include scheduling work, tracking exceptions, and overseeing the completion of installations to meet customer and operational standards.Review data for accuracyEnsure timely and accurate data is received and validated from field service providers under a correct at source mentalityManage daily/weekly and monthly data quality report and updatesPerform additional checks as required to support invoicing processesEstablish and maintain effective relationships with internal and external customersMonitor the flow of Service Orders through the deployment pipeline to ensure seamless delivery against compliance requirements and optimal customer experienceHandle pre-installation retail customer escalations, taking accountability to track Service Orders through to completion whilst ensuring customers receive progress updates in a timely mannerQualificationsAbout youAppropriate tertiary level qualification in appropriate field or equivalent is essentialExperience with Microsoft Excel, Visio and Power BI is desirableHigh level of attention to detail and accuracyAbility to problem solve and provide clear tangible outcomesProactive with drive to continuously improve process and data accuracyAbility to own an issue and/or improvement through to completionStrong communication skills; experienced and demonstrated customer communication skillsHow To ApplySound exciting?
Apply now and be part of a team that's shaping the future of energy.
For further information, please contact Chelsea at (email protected)Seniority level: Entry levelEmployment type: Full-timeJob function: Information TechnologyIndustries: Utilities
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