Customer Support Agent

What you will do
Every day is different in this dynamic customer support role. You will be liaising and assisting across different units and levels of the organisation; effectively and efficiently multi-tasking to achieve a high level of customer satisfaction.
You will provide a range of administration services, including:
Plus much more!
What we need
We are looking for an experienced customer service professional with a positive attitude, willingness to play their part, towards the team first, and 'a one way of doing business' approach.
You will also have:
We don't envisage the successful candidate starting in this role until early next year, so start the New Year off in this great new role!
Who we are
The Defence Shared Services Group (DSSG) is responsible for the effective provision and efficient delivery of shared services to the whole of NZDF. Our vision and mission is to support strategic outcomes whilst achieving world class shared service excellence. This will be achieved through a forward thinking approach, continuous improvement, flexibility, collaboration and team work.
Every hour of every day, 365 days of the year, the New Zealand Defence Force is contributing to the defence, security and well-being of Aotearoa / New Zealand. As a modern, professional military, it is our goal to maintain well trained, equipped and disciplined armed forces that can react to crisis at short notice.
Why Us
NZDF is an inclusive organisation that is open to flexible working arrangements and welcomes applications from people regardless of gender, ethnicity, disability, sexual orientation, age, beliefs/opinions, or family circumstances.
In return for your expertise, dedication and hard work, NZDF is offering remuneration reflective of your experience, along with:
How to Apply
To view the Position Description and to apply online please visit our Defence Careers website, or use the links on this page. For further information, contact Joe Burt on (021) 914 237.
Please note: If you are an existing NZDF employee (excluding contractors) you must apply through our Internal Vacancies site, via the HR Toolkit.
Applications close on Sunday 24 November 2019.
Please note: Applicants must be legally entitled to work in New Zealand (NZ) and be able to obtain and maintain the required level of NZ Government security clearance for the position applied for. The minimum citizenship and residency criteria for security clearances to be granted by the NZ Defence Force are as follows:
Low level Security Clearance
If you do not meet these minimum criteria, we will not be able to accept your application.