Customer Success Executive Full Time (Perm Afternoon and Night Shift Available) Customer Success Executive Full Time (Perm Afternoon and Night Shift Available) Octopus8 Private Limited One North, Central Region We provide business process outsourcing services to corporations across various industries. It aims to provide inclusive employment opportunities through training, mentorship and technology. Overview: We have an exciting opportunity available for a Customer Success Executive to join our team and help grow our customer base. The successful candidate will work in collaboration with our partners to identify opportunities with our existing customers and new prospects. If you have a passion for sales, technology and the ability to get people excited about innovative solutions then this is the career for you. Reporting: The position will report directly to the team manager. Responsibilities: • Engage with callers to share the existing and new schemes • Understand caller's challenges and recommend suitable solutions • Build rapport and strong partnerships by engaging with clients on a regular basis • Assisting by phone, email and chat • Use technology tools such as softphone, CRM etc. Requirements: • Opportunity to learn and master the latest technology • Experience: helping others and a positive can-do attitude • Knowledge: Some knowledge of business process outsourcing will be advantaged • Skills: Ability to learn, be creative and take initiative; a balanced approach towards respect and results; teamwork and communication skills (oral and written) • Hours: Perm Afternoon and Night Shift Available • Location: Singapore, Central or West. Work from home option available • Minimum basic salary with incentives Company information Registration No. 201726608W Your application will include the following questions: Which of the following statements best describes your right to work in Singapore? What's your expected monthly basic salary? Report this job advert Don't provide your bank or credit card details when applying for jobs. Researching careers? Find all the information and tips you need on career advice. #J-18808-Ljbffr