Auckland City, AucklandFull-time, PermanentGreat contact centre team and environmentNewmarket locationInbound fulltime Permanent rolesAbout the Opportunity:We are looking for Customer Service Reps to answer inbound calls.This is a permanent fulltime role and you will work 8 hours on a rotating roster in our trendy Newmarket offices. Our contact centre is staffed from 7 days a week between the hours of 8.30am-9pmOur Customer Service Representatives help and educate our customers with everything from their credit card statements, to seeing if our products can help them buy the things they want to enjoy life!If you thrive working in an innovative and dynamic environment, are looking for an environment where you can make a difference, and you get a sense of pride when helping others and are looking for a business that will grow with you - FlexiGroup is the right place for youWhat are we looking for?We are open to experience and background but there are some must haves;A stable work background with experience in providing quality customer serviceMicrosoft office suite trained and highly skilled5 + years working with computer based programme5+ years' experience in customer service front line roleExperience in dealing with complex and multiple problems at onceBe able to identify process and solves problemExperience in adhering to a rotational roster with scheduled breaks, including working weekends and late nightsWhy work for us?We have a playful culture at FlexiGroup. Whether it's with a game of ping pong, our bi-monthly company get-togethers, themed social drinks, or one of our regular 'surprise and delight' company events which have included everything from ice cream trucks to Easter egg hunts - we recognise and celebrate our people for the valuable roles they play in FlexiGroup's success.Surprise and delight daysA free onsite gym and saunaOnsite coffee machine = free coffeeTrendy offices in NewmarketFun Flexihub with table tennis tableDesk side massages once a monthPaid volunteer dayAbout us:FlexiGroup is all about helping our customers make more moments possible. We do that through our products Q Card, Q Mastercard, Farmers Finance Card, Flight Centre Mastercard and Oxipay.Built on 40 years of trusted experience, FlexiGroup New Zealand is an innovative financial services company doing things differently to deliver smart, customer-centric financial solutions. With a diversified product offering including interest-free credit, credit cards, long-term finance, leasing, and vendor finance programs - FlexiGroup holds a 13,000 strong network of merchants, vendors and retail partners throughout New Zealand.One of the great parts of working at FlexiGroup is the people. Apply today to work for a company where you matter!
