Customer Service Representative

Full time position with an immediate startBased in HastingsFull training given.Five on two off rolling roster-----------------------------------------------------------------------------------------------------------------------------------Call Centre OperatorYOURCALL NZ LIMITEDPersonalized 24/7 Answering Service and Alarm MonitoringAbout us:YOURCALL NZ offers multiple strings of 24/7 communications support for business needs to customers around the globe. With an eye for current trends and future growth, our great team continue to assess avenues of intuitive support for our clients. This continual drive to improve services has led to a range of total care solutions which include, virtual reception, virtual secretary and full suite of reporting services.About you:Be committed to quality customer care with previous experience in a call centre.Be friendly, dedicated and professional at all timesBe quick to respond, in a fast paced varied environment, with accuracyBe able to multi taskBe able to type a minimum of 40 words per minuteHave clear communication skills – written and oralBe willing to learnData entry skills a bonusAbout the role:Join our committed team and provide outstanding customer care. When you have completed your training, you will be answering our client's calls, providing advice and support. You will be answering calls from a variety of companies.You will be part of a busy, committed professional team of Call Centre Operators.You will be logging and recording every call and customer query. This may include accessing external software.You will be trained to confidently offer advice and support.Your application will include the following questions: Which of the following statements best describes your right to work in New Zealand?Have you worked in a call centre before?How many years' experience do you have as a Customer Service Representative?How would you rate your English language skills?Do you have data entry experience?What's your average typing speed?Report this job advert Don't provide your bank or credit card details when applying for jobs.#J-18808-Ljbffr