Customer Service Rep - Noel Leeming Wairau Park

Customer Service Rep - Noel Leeming Wairau Park
Company:

Noel Leeming


Customer Service Rep - Noel Leeming Wairau Park

Details of the offer

Job Description

You enjoy a fast-paced environment with lots of variety, and you aren’t afraid of digging in hard to get things done. You’re someone who likes working and sparking conversations with customers, and ensuring their experience is exceptional means the world to you.You thrive on teamwork, and morale is a big priority of yours because you love it when the team is humming. You’re excited about building a career in retail, love our products, and want to share your enthusiasm with our customers. Do you see yourself in one of our uniforms? We do. Try us on for size!
Hours are:
Tuesday 8:30am - 5:30pm
Wednesday 8:30am - 5:30pm
Thursday 11:00am - 9:00pm
Friday 8:30am - 5:30pm
Saturday 8:30am - 5:30pm
Qualifications
1 - 3 years experience in retail, hospitality or a customer facing role
Excellent Communication Skills
Positive, can-do attitude
Capable of undertaking heavy lifting, climbing ladders and being on your feet for long periods of time

Additional Information

Deliver an excellent standard of customer service to both internal and external customers, ensuring a positive and professional attitude to work
Understand the value of creating memorable and meaningful experiences for our customers
Understand the layout of the department, including knowledge of where specific products are shelved
Proactively interact with the customer to identify the appropriate products to meet their needs
Follow all customer service policies, including appropriate and efficient escalation of enquiries and/or complaints
Possess in-depth knowledge of the product catalogue in specialist area, offering advice to customers where necessary
Run exciting promotions to engage customers
Demonstrate you are a team player by communicating effectively with others and supporting in any other duties instructed by the Store Manager
Ensure processes are followed explicitly and company guidelines are upheld at all stages of the customer experience
Maintain work area to an excellent standard, ensuring it is presentable and functional
Be passionate about helping customers, to drive sales

Requirements

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