Customer Service/ Gift Shop Assistant

An opportunity has arisen to join the front-line team at Larnach Castle as a Customer Service/ Gift Shop Assistant.
The successful applicant must have excellent communication skills, exceptional customer service, superb attention to detail, be self-motivated, energetic and enjoy interacting with
visitors from around the world.

Must be willing to carry out a variety of duties, including but not limited, to front of house customer service and administration - maintaining reception and gift shop presentation, selling and upselling within the gift shop, receiving and directing incoming phone calls, attending to guest requests, and welcoming visitors to the Castle.

To be successful the ideal candidate will have;

Efficient and friendly guest service, and willingness to provide exceptional guest service every time
An outgoing personality and energetic work ethic
A 'can do' attitude, excellent attention to detail and great customer service skills
Ability to work autonomously
High level of accuracy and attention to detail
Good communication skills
Previous retail experience and/ or customer service experience preferred

This is a fixed term position for the duration of the summer season (from mid to late September 2019 through to the end of April 2020). It would suit someone wanting either full-time hours or job sharing in a part-time capacity. Please advise your preference when sending through your application. We are a 365 day operation therefore the position will include weekend work, as well as statutory days, hours and days worked will vary.

All applicants must have reliable transport and a current drivers licence. If you wish to be considered for the position please submit your CV and covering letter by email to Judith Appleton at ********** before 5pm on Wednesday 28th August 2019. Applications will only be accepted in writing

Applicants for this position should have NZ residency or a valid NZ work visa.