Customer Service Customer Care

Auckland City Auckland br br Full time Temporary br br The role br br You would be working within a friendly and busy contact centre team for a well known New Zealand charity br br This role will require you to speak with a range of potential customers You will be providing prompt customer service inputting information into computer systems and where required contacting other services and teams to provide further assistance to the customer br br This role requires you to have a great phone manner strong emotional intelligence be tech savvy and quick to act in high pressure or stressful situations br br The organisation br br You will be working for a well known New Zealand organisation with charitable status This organisation is a major employer and are known for their positive contributions to the community and to the lives of individual New Zealanders br br Their modern and comfortable office is based in Mt Wellington offering easy parking options br br They offer extensive opportunities for progression and development with clear career paths throughout the organisation br br Hours and shifts br br This is a full time role 40 hours per week br Your hours would be rostered across 7 days Monday Sunday 8am 8pm br br The start date for this role is Monday 23rd March 2020 br br To apply you for this role you must br br Be a New Zealand citizen resident or have a valid open work visa br Be able to pass a Police Check no criminal convictions br Have proven customer service experience e g in contact centres hospitality retail reception etc please note previous contact centre experience is NOT required for this role br Be able to work under high pressure or stressful situations br Be an excellent spoken and written communicator br Be technically apt and able to pick up new technology and systems quickly and accurately AND br Have a strong work ethic enjoy helping people and be a committed team player br br If this sounds like you please apply today br br At Randstad we are passionate about providing equal employment opportunities and embracing diversity to the benefit of all We actively encourage applications from any background br br br skills br br Outbound customer service customer care customer service br br br educational requirements br br Secondary School High School