Customer Service Coordinator

SKOPE Industries Ltd is a family-owned New Zealand company with a reputation for innovative design and manufacturing. Operating since 1945, SKOPE designs, manufactures, and supplies commercial refrigeration products and services to the hospitality, retail, and catering markets globally. With the largest design and innovation center of its kind in Australasia, we are focused on developing low-energy, environmentally friendly, high- performance products.

If you enjoy working in a team, have a dynamic personality, experience in customer services and are great at providing solutions then we have the position for you.
In this role you will be responsible for:Taking and processing customer orders
Answering queries and resolving issues
Following up on initial sales or service enquiries with internal and external customers.
Maintaining and updating all databases as an accurate record of customer activities.
Preparing customer quotations and providing them on the same day as requested.
To be successful in this role you will:Be driven
Have excellent organisational and problem-solving skills
Have a vibrant and professional telephone manner
Have sound computer skills particularly with Microsoft Excel
Have a passion for providing outstanding Customer Service & Support.
Some experience with JD Edwards or similar software is desirable but not necessary as full training will be required.
This role is full-time (eight hours per day), Monday to Friday. Hours of work will be between 8am and 8pm on a rostered basis.
This role is as much about having the right aptitude and fit as having relevant experience, If you believe you have the background and the enthusiasm to join our team, we would love to hear from you.
Applicants must be legally entitled to work in New Zealand. If you are not a New Zealand citizen, you must have the right of permanent residence or a valid work visa.

SKOPE Industries Ltd is committed to a drug and alcohol-free workplace. The successful applicant will be required to undergo a pre-employment medical which includes a drug test.Diversity

SKOPE is committed to ensuring equal employment opportunities to all qualified individuals. We believe a diverse workforce will enhance our ability to provide a more comprehensive