Are you a motivated and customer-focused professional looking for an exciting role in sales and support?
The Pump Warehouse is a fast-growing business specialising in water pumps and filtration products, and we're seeking a Sales and Customer Support Representative to join our friendly Albany team.Why Join Us?Full-Time Opportunity: Work Monday to Friday (8:30 am – 5:00 pm) with occasional Saturday shifts (on a rotating schedule, approximately once every five weeks—overtime paid!
).Competitive Pay: We value your skills and abilities with a salary package to match.Career Development: Enjoy in-house training and opportunities to grow within the company.Supportive Environment: Join a team of like-minded professionals in a collaborative and enjoyable workplace.What You'll Do:Provide excellent customer service through sales calls, email enquiries, and face-to-face interactions.Help customers find the right products from our extensive range of water pumps and filtration systems.Address technical questions with confidence and provide accurate product information.Manage returns, exchanges, and refunds.Product dispatch, including inwards and outwards goods.Stay updated on product knowledge and industry trends.Perform general office tasks using Microsoft Word and Outlook.Occasionally lift and handle products, so physical health and strength are essential.What We're Looking For:Experience or Interest: Knowledge of water pumps and filtration products is preferred, but we welcome candidates with the ability to quickly learn technical concepts.Strong Communicator: Excellent English skills (written and verbal) to effectively assist customers and colleagues.Customer-Focused Attitude: A positive, self-motivated individual who thrives on providing exceptional service.Tech-Savvy: Proficient in using computers for general office tasks.Dependable and Honest: Integrity and reliability are non-negotiable.Mechanical Aptitude: A knack for understanding technical systems is a bonus.Fit and Healthy: Able to handle occasional lifting and physical tasks.Requirements:NZ residency or a valid NZ work visa.Clear criminal history and ability to pass a drug screening test.Background in electrical, pumping, plumbing, or engineering trades is advantageous.If you're passionate about delivering exceptional service and excited to work in a technical sales environment, we want to hear from you!
Apply now and take the next step in your career with The Pump Warehouse.Apply online for this role or contact Chris Raven for more information.
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