Customer Service Administrator – Otahuhu

Client Profile Our Client is a genuinely leading supplier of quality, retail fittings, transforming interior spaces. With strong company values, they are passionate about delivering high impact, high return store design, fitout and manufacturing solutions.
NZ owned and operated established 40+years, they provide unique end to end solutions to a wide range of sectors.
They have their own onsite joinery factory and are able to manufacture unique customised bespoke solutions, bringing a refreshing approach to retail fixtures, fittings, and interior spaces.
This role is based in Otahuhu with free onsite parking.
Person Profile
We seek a diligent person with good positive energy and a sound work ethic who can manage their own time and take ownership of the role!
The ideal candidate will have the following qualities:
Excellent communication skills both written and spoken
Confident professional telephone manner
A strong customer focus, with a can-do positive attitude
Exceptional standards of accuracy and good attention to detail
Strong interpersonal skill and can remain calm under pressure
Must be able to manage workload and complete tasks
Innovative approach to problems and can think outside the square
Support surrounding team with administration tasks and support
A collaborative team player

Key Duties and Responsibilities include:
Administration
Customer service
Processing showroom and phone
Processing orders via phone, email or website
Customer support with freight enquires
Email marketing – coordinating graphic elements for direct mailers

Skills and Experience Required
Several years relevant NZ SME Administration/Customer Service experience
Strong ability to understand product information and provide solutions
Superior English communication and business writing skills
Intermediate capability in MS Office, Powerpoint and Excel

To be eligible for this position you must currently reside in NZ and have a legal right to work permanently in this country.