Customer Service

Our specialist branch in Manukau is responsible for the supply of all the earthmoving, pumping and air compressor equipment required by our customers throughout Auckland.
The branch is currently looking for someone with either a strong background in the hire industry or relevant specialist experience in one of the industries we support to join the team in a Customer Service role. You'll provide high level support and sales advice to our customers over the phone and in the branch so you need to have comprehensive technical knowledge of the specialist tools and machinery we have available. This means you'll need either hands on experience with the variety of hire plant we offer or a relevant trade or technical qualification.
This is a great opportunity for someone with excellent industry knowledge, strong technical capabilities and a passion for building great customer relationships. As important though is being someone who is also prepared to get their hands dirty and help out wherever required to get the job done.
What you'll do:
What you'll need:
About Us
Hirepool was established in 1955 and over that time we've grown to become the national leader in the hire industry. Our equipment ranges from lawnmowers to 30-tonne excavators, portable toilets to 40metre marquees, cars to 10-tonne trucks. It means we provide our services to a really diverse customer base; everyone from big names in infrastructure and construction to independent contractors and first time DIY-ers all the way from Whangarei to Invercargill.