Customer Coordinator

We currently have an exciting opportunity for an administrator with a passion for customer experience to help us deliver our residential maintenance, we have options for a fixed term and permanent options.As our new customer coordinator you will be responsible for the coordination of work orders. You will be working closely with our sub-contractors and internal teams to ensure we are able to deliver residential maintenance to our customers.Key responsibilities include but are not limited to:Dispatching trades with allocated timeframesInvoicing work completedMaintaining accurate recordsEnsuring we are meeting the customers needsWe work within a complex and dynamic environment that requires someone who can manage change, manage conflicting priorities in a fast pace environment all while keeping the Switched On mission at the forefrontRequirementsAdministration experiencePassionate about customer service and enhancing our customers environmentsBuilding industry knowledge preferred but not essentialAbility to organise and priorities workloadsHigh attention to detailBe a team player who recognises the need to support each other to achieveBenefitsSouthern Cross Medical InsuranceGreat company culture where family mattersFocused but fun team environmentEmployee Recognition programGrowth opportunities within our wider group of companiesAbout The CompanySwitched On Group exists to enhance environments for whanau, businesses and communities across Aotearoa. Our whanau and iwi-owned construction group is leading the way in kaimahi and customer care. As an Amotai Registered business, people and wellbeing are at the centre of how we operate.As part of the wider group, Switched On Housing works to ensure that whanau living in Kainga Ora properties have safe, warm, dry and comfortable living environments. As one of the key Maintenance Partners on the Te Mahi Ngatahi contract, we support families and hapori-communities from Tairawhiti-Gisborne in the north to Waitaha-Canterbury in the south through property maintenance.How To ApplyIf this role sounds like you click the APPLY button now.#J-18808-Ljbffr