Customer Care Assistant

Job Description: Stanley Black & Decker is seeking a dedicated and enthusiastic Customer Care Assistant to join our team in Dunedin, Otago, NZ. As a part-time Associate Level role, this position is perfect for someone with at least 4 years of customer service experience who is passionate, resourceful, and enjoys working in a fast-paced environment. Responsibilities:- Answer customer inquiries via phone, email, and chat- Resolve customer complaints in a professional and efficient manner- Provide product information and pricing to customers- Process orders and returns accurately in our system- Collaborate with other team members to ensure excellent customer service- Assist with administrative tasks as needed Requirements:- 4+ years of customer service experience- Excellent communication and interpersonal skills- Strong problem-solving abilities - Ability to work well in a team environment- Passion for helping customers and providing exceptional service Personality Traits: passionate, resourcefulSoft Skills: teamwork, problem-solving Benefits:- Free food- Employee discounts- Visa sponsorship Working Environment:At Stanley Black & Decker, we strive to create a dynamic and inclusive working environment where employees continuously learn and adapt to stay ahead in a rapidly changing world. Equal Opportunity Statement:Stanley Black & Decker is an equal opportunity employer and is committed to promoting a diverse and inclusive workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Deadline to apply: ******** If you meet the requirements and are excited about joining a global leader in tools and storage, apply for the Customer Care Assistant position today!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.