Copy Centre Specialist - Warehouse Stationery Palmerston North

Company Description Since 1991, Warehouse Stationery has been innovating in the stationery-retail business and that remains true today. As a brand, we are constantly looking for new ways to deliver better service to our customers – on and off line.

“We’re looking for people who are passionate about helping Kiwis to live better every day – that means making a difference for our customers, our business and themselves. Our people are proud to work for The Warehouse and as a Leadership Team, we work hard to make this a great place to work.” Our CEO – Pejman Okhovat

Job Description

Our Copy Centre is one of the key areas in our store. Customers come to us for all their print and copy needs and expect exceptional insights and service from our team members; and
you’re the one who makes it all happen. You’re a focused and resilient team player, able to follow and execute plans, with great organisational skills and excellent attention to detail. You have a passion for design and graphics and want to share that passion with everyone who walks through our doors. You’re excited about building a career in retail and love our products and services. Are you ready to stock up for success? Let’s get organised together!

Hours are:

Tuesday 7:30am - 4:00pm
Wednesday 7:30am - 4:00pm
Thursday 7:30am - 4:00pm
Friday 7:30am - 5:00pm
Saturday 8:30am - 5:15pm

Qualifications

- 1 - 3 years experience in retail, hospitality or a customer facing role
- Knowledge and passion for print and design
- Excellent Communication Skills
- Positive, can-do attitude

Additional Information

- Deliver an excellent standard of customer service to both internal and external customers, ensuring a positive and professional attitude to work
- Understand the value of creating memorable and meaningful experiences for our customers
- Understand the layout of the department, including knowledge of where specific products are shelved
- Proactively interact with the customer to identify the appropriate products to meet their needs
- Follow all customer service policies, including appropriate and efficient escalation of enquiries and/or complaints
- Possess in-depth knowledge of the product catalogue in your specialist area, offering advice to customers where necessary
- Run exciting promotions to engage customers
- Demonstrate you are a team player by communicating effectively with others and supporting in any other duties instructed by the Store Manager
- Ensure processes are followed explicitly and company guidelines are upheld at all stages of the customer experience
- Maintain work area to an excellent standard, ensuring it is presentable and functional
- Be passionate about helping customers, to drive sales
- Get involved with photocopying, binding, manipulating PDF files, graphics and creating all type of print work.