College Office Administrator
College of Arts
Full-time at 37.5 hours per week (1.0 FTE)
Continuing (i.e. permanent) position
What You Will Do
The College of Arts seeks a proactive and welcoming individual to act as the front-face of the College Office, acting as the first point of contact for student, staff and visitor enquiries to the College.
In this role, you will ensure friendly, effective customer services are provided and ensure the workload of others within the College Office is supported through the provision of a wide range of administration services. You will also assess student enquiries, both in person and online, and triage appropriately, including providing initial and routine student advice. You will need to be able to thrive during peak workload periods, such as enrolment periods, and manage a diverse workload.
Who You Are
As the successful candidate you will have the following education, skills and experience:A minimum qualification of a National Diploma (Level 5) or Certificate (Level 6)
Significant experience in an administration or receptionist role, ideally within a tertiary education environment
You will be personable, engaging and have a strong customer service ethos
Proficient in meeting and minute taking protocols
Skilled in MS Office suite, web and email technologies and databases
Excellent work standards, displaying accuracy and attention to detail while managing a diverse workload
Demonstrated ability to engage positively with a range of people from a diverse range of backgrounds as well as an understanding of, and sensitivity to, cultural differences, multi-cultural and bi-cultural issues
Knowledge and experience in the use of University software systems as well as experience in undertaking personal assistant duties would be an advantage.
Who You Will Work With
The College of Arts is academically vibrant and culturally diverse, comprising of Aotahi: the School of Maori and Indigenous Studies; the School of Humanities and Creative Arts; and the School of Language, Social and Political Sciences. The College has a very broad research base including ten research centres and offers a wide range of undergraduate and post graduate degrees, diplomas and certificates.
For more information about the College of Arts and our College Office team, please visit our website.
Why UC
The University of Canterbury is committed to promoting a world-class learning environment through research and teaching excellence, and has a vision statement of “People Prepared to Make a Difference”. You will have the opportunity to work alongside members of a diverse academic community and enrich your own professional and personal development.
For information about the range of fantastic benefits that UC offers including flexible work practices, study opportunities and generous superannuation and leave provisions, please visit us: http://www.canterbury.ac.nz/joinus
View the fullPosition_Description.pdf
The closing date for this position is: Sunday, 22ndSeptember (Midnight, NZ time)
How You Apply
Applications for this position should include a cover letter, resume and any additional attachments combined into one document and submitted through the online application process. Unfortunately we do not accept applications by email, however we are happy to answer your queries in relation to the application process, please forward these to **********
You must have New Zealand or Australian Citizenship/Permanent Residency or a valid visa that allows you to work in New Zealand to be considered for this role.
Internal candidates should apply via the Careers option in Employee Self-Service: https://ucpeople.canterbury.ac.nz
The University of Canterbury is an EEO employer and actively seeks to meet its obligation under the Treaty of Waitangi.
