Client Support Assistant - Work From Home

Job Description: Rocket Lab is seeking a motivated and enthusiastic Client Support Assistant to join our team on a part-time basis. This role will be based in Dunedin, Otago, NZ and will be a work-from-home position. Responsibilities:1. Providing excellent customer service and support to clients via phone, email, and chat.2. Assisting clients with product inquiries, technical issues, and order processing.3. Managing and updating client accounts and information in the company database.4. Resolving client complaints and issues in a timely and professional manner.5. Collaborating with other team members to improve processes and enhance the overall client experience. Requirements:1. At least 4 years of experience in a customer service or client support role.2. Strong communication skills and the ability to empathize with customers.3. Excellent problem-solving abilities and attention to detail.4. Proficiency in using customer service software and CRM systems.5. Passionate and energetic personality traits.6. Strong people management skills.7. Ability to work independently and prioritize tasks effectively. Benefits:1. Employee discounts on Rocket Lab products.2. Free food and snacks during work hours.3. Company-provided equipment for remote work.4. Recognition and rewards based on performance and merit. Equal Opportunity Statement:Rocket Lab is an equal opportunity employer and does not discriminate on the basis of race, gender, age, religion, sexual orientation, or disability. We are committed to creating a diverse and inclusive workplace where all employees feel valued and respected. Deadline to apply: ******** If you meet the requirements for this position and are looking for a dynamic and rewarding opportunity, we encourage you to apply to join our team at Rocket Lab as a Client Support Assistant.How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.