Status: Currently accepting applications for an immediate start (mid - late 2019)
alt. Marketing is a small marketing and design agency in Christchurch NZ and we’re on the lookout for a new team member to help with our recent growth and to compliment the skills of our current team.
We’re looking for a new client services manager to work with us for 30-40 hours per week. As a client services manager at alt. you will primarily be responsible for acting as a liaison between alt. and our clients to assist with us meeting our mission:
Getting sh*t done!
You will also be responsible for:
Ensuring client satisfaction and project fulfillment
Effectively communicating with clients, understanding their business and project needs, and assisting our designer to meet their requirements
Analysing client questionnaires and gathering additional information when required
Acting as a creative assistant and working collaboratively with the alt. team to ensure projects are completed effectively and efficiently
- Assisting with marketing plan implementation - Coordinating with alt. team members to gather images, logos, stats and content to use in various creative projects
Consulting with clients and recommending/offering alt. services to help them reach their marketing goals
Following alt. processes and procedures and carrying out relevant administrative duties
Establishing and maintaining relationships with outsourced agencies/third parties
Ensuring that all projects are delivered on-time, within scope and within budget
Tracking project performance
Performing other related duties as assigned An ideal applicant will have:
Proven working experience in client services
Excellent client-facing and internal communication skills
- Excellent written and verbal communication skills - Solid organisational skills including attention to detail and multitasking skills
- Excellent time management skills - Initiative - Experience with or an interest in marketing
Excellent computer skills An ideal applicant may also have:
Experience with Adobe products, primarily photoshop and illustrator
Design experience
Marketing experience
Experience with digital marketing
Administration experience
Pay rate will be based on experience
To apply, please email your CV and cover letter to ********** and I will be in touch to organise a meeting if I think you might be suitable. You must be eligible to work in NZ to be considered for this role
