Client Relations Officer - Work From Home

Job Description: Trade Me is seeking a motivated and adaptable Client Relations Officer to join our team in Dunedin, Otago, NZ. This is a part-time, work-from-home position at the Associate Level, requiring a minimum of 4 years of experience in client relations or a related field. Responsibilities:- Build and maintain strong relationships with clients, ensuring their needs are met and exceeded- Communicate effectively with clients through various channels, including email, phone calls, and video conferences- Conduct research to understand client requirements and provide tailored solutions- Collaborate with internal teams to address client concerns and resolve issues in a timely manner- Proactively identify opportunities to upsell or cross-sell products and services to clients- Monitor client satisfaction and provide feedback to improve customer experience- Stay up-to-date on industry trends and best practices in client relations Requirements:- Bachelor's degree in Business Administration, Marketing, or a related field- Strong communication and interpersonal skills- Ability to work independently and remotely- Proficiency in Microsoft Office and CRM software- Experience in a customer-facing role- Motivated and adaptable personality traits- Cooperation and research soft skills Benefits:- Travel and spending expenses covered- Free accommodation during work-related travel- Life insurance coverage Working Environment:At Trade Me, we are dedicated to understanding and exceeding customer expectations. Our team is committed to providing exceptional service and building long-term relationships with our clients. Equal Opportunity Statement:Trade Me is an equal opportunity employer and does not discriminate on the basis of race, color, religion, sex, national origin, age, disability, or any other characteristic protected by law. All qualified applicants will receive consideration for employment without regard to any of these factors. We encourage individuals from diverse backgrounds to apply. Deadline to apply: ******** Join Trade Me and be part of a dynamic team that values client relationships and strives for excellence in customer service. Apply now and take your career to the next level!How to apply: Apply on GrabJobs and you will be notified if shortlisted for the job.