Spark New Zealand provides digital services to millions of New Zealanders and thousands of New Zealand businesses. Our goal is to use technology to enable better outcomes for New Zealand. We operate in an exciting and constantly evolving industry, where the pace of change brings new and unique challenges every day. We have adopted an "Agile" way of working to allow us to meet fast changing needs of our customers. It replaces the traditional hierarchical organisational structure to produce a transparent, collaborative environment with highly productive teams who are empowered to deliver better outcomes for our customers. About the Role This position is a Client Lead (Account Management) role. You will be responsible for managing the relationships for a portfolio of corporate customers. You will work with a team to build strategic sales plans; strong customer relationships; develop pipeline; and successfully achieve sales targets. You will support your customers to Win Big in a Digital World. This will be enabled by your passion for digital transformation and your relentless desire to understand your customer's business and needs. Day to day you will: Be the key point of contact for your customers Understand your customers business and the challenges affecting their industry worldwide Lead face to face monthly and quarterly meetings with a range of technology leaders in your customer base Identify opportunities for customer growth and retention Manage a sales pipeline within our CRM system to achieve and exceed targets Work with a team to build, promote and pitch end-to-end business outcomes Work with your team to build and execute strategic account and portfolio plans With the support of your team, you will ensure customer issues are managed and resolved What we need from you: It is our culture which makes Spark such a great place to work so we will be looking for individuals that contribute to that. People who are open, honest, and generous with their time for others. Take ownership, have a go and experiment. People who are passionate about Spark and how we can make a real difference, empower others, are transparent and who actively seek out diversity and do what is right. Specifically, what we need is: You are a team player that can work across all elements of a business. With a flair for building collaborate relationships and stimulating change, you seek continuous improvement both within our business and with your customer. A desire for a career in sales You don't necessarily have a tertiary qualification You're a futurist who enjoys thinking and talking about technology and endless possibilities You have excellent communication skills, with the ability to establish and build productive relationships with customers and teammates You can confidently converse at CxO level both service offerings and industry trends You are passionate about creating great customer experiences You will also bring with you: A positive attitude with an aptitude learning and a focus on personal growth Ability to develop, build and lead relationships at all levels of an organisation and exceed their expectations. A passion for understanding what makes a business tick, and proven success in how Spark can make a tangible difference An innate ability to inspire and lead the virtual team Sound commercial acumen with a passion for customer outcomes. Pragmatic approach with a flair for planning and executing Team player, working closely with team members across Spark and partner network to deliver a premium outcome for the client Working at Spark Our benefits are just one of the many things that make working at Spark that extra bit special. Along with competitive pay, we offer: Vehicle allowance Additional purchased leave Comprehensive medical insurance, life and income protection Spark credit to use on any of our amazing products Enhanced parental leave payments Employee share scheme options Leading edge health and wellbeing support – Spark wellbeing coaches, EAP and in-house Specialist Clinical Support. Internal marketplace tool that connects employees with experiential, on-the-job learning across Spark Hybrid ways of working – your base will be Spark city where you can connect with your teammates, but you'll also have the flexibility to choose, as a team, how and where you work depending on your team's deliverables and needs. Due to the permanent nature of this role, you must be a NZ Citizen or Permanent Resident. To download the position description, please sign in with your account. #J-18808-Ljbffr
