Career Development Consultant

Job Description: Career Development Consultant
Position Purpose: Massey Career Centre (MCC) supports Massey students and recent

alumni in their career planning and professional development. It works

to help them to understand and navigate the career development

process, provides career planning and job search assistance, and

promotes career readiness competencies.

Offering an extensive range of resources and activities to help them

develop the skills and knowledge they need to enhance their career

readiness; MCC is committed to delivering work to a high professional

standard and continually enhancing and developing the services offered.

MCC also works with colleges to provide professional employability

support and with professional partners, including employers, to enhance

student and graduate work-readiness and recruitment.

MCC's Career Development Consultants provide careers advice and

guidance to Massey students and graduates, enabling them to make

effective career decisions and manage their careers successfully in NZ

and internationally. Additionally, they bring creative ideas and innovative

approaches to professional skills development within MCC, academic

departments and other areas of the university.

The post-holder will contribute to the design, development, delivery,

and evaluation of careers education initiatives. This will include, but will

not be limited to, one-to-one support, seminars, workshops, and

networking events.

The post-holder will join a small careers team which is actively involved
in employer outreach, working with employers at a regional, national,
and global level; supporting students' career learning and the
development of their professional skills; organising and contributing to
activities designed to enhance overall student experience and
participating and contributing to professional networks with colleagues
from other tertiary institutions in NZ and internationally.

If based on the Manawatu campus, regular travel to Wellington will be
required.

Department: Student Development and Partnerships

Location: Wellington

Reports to: Senior Career Development Consultant, Team Leader

Responsible for: Nil

Delegations: NA

Job Title: Career Development Consultant

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Key relationships: Internal External
Students Employers
Heads of Schools/Institutes in Professional organisations
Colleges and Departments Student Associations
Student Associations Alumni
Maori Support staff
Pacific Support staff

Massey University: We are a world-leading university in many academic disciplines and fields
of research. Our point of difference is research that is connected to
community and industry. Our researchers are developing expertise and
skills to advance human knowledge and understanding. Working together
across disciplines and locations, we solve national and global problems
through fundamental, applied, and interdisciplinary research, while
culturally and artistically enriching our world.

We are deeply committed to being a Te Tiriti-led university,
demonstrating authentic leadership in contemporary Aotearoa New
Zealand as we uphold Te Tiriti o Waitangi, the founding document of our
nation, and its principles through our practice. We embrace this not just
as an obligation but as a real opportunity for the nation and its people.

Our educators are preparing a new generation of global leaders. Our
students are diverse and are attracted to Massey because they want to
achieve their personal goals or make their mark in the world. They
experience world-class learning that recognises their intellectual and
cultural strengths, expands their horizons, and prepares them to
contribute to a rapidly transforming world with skills, critical and creative
thinking and leadership.

We will be renowned for our passion and caring attitude. All Massey
campuses will be innovation ecosystems, acting as magnets for smart
enterprises. Wherever we are, we will operate in partnerships founded
on respect, trust, and mutual benefit. Massey is not only defined by what
we do, but by how we do it.

About this area The Career Centre sits within the Student Development and Partnerships
area, working collaboratively with other staff to provide service and
programmes for students to enhance their academic journey.

Massey core capabilities

At Massey we are Tiriti-led, upholding Te Tiriti o Waitangi principles through our practice, we:

* Demonstrate awareness of Te Tiriti o Waitangi and its contribution to Aotearoa New Zealand

society.
* Understand the relevance of Te Tiriti o Waitangi in relation to the work of the University and

the people we serve.
* Embracing Te Reo in relevant and practical ways in our workplace interactions and engagement

with external stakeholders, giving expression to Tikanga Maori and protocols that
demonstrates that we respect and value Maori conventions in appropriate settings.

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At Massey we work together with mutual respect and caring. we:

* Act with integrity and trustworthiness and give credit to others for the work they do.
* Work cooperatively and inter-dependently to foster and promote the One University approach.
* Share knowledge and communicate professionally with courtesy and mutual respect.
* Are ethical in all transactions, working within the parameters of our policies and procedures.
* Are direct, truthful and maintain confidentiality.
* Seek to understand and appreciate our differences.
* Keep ourselves and others safe; work together to embrace with the University's health, safety

and wellbeing policies, procedures and programmes; display commitment by actively
supporting all safety and wellbeing initiatives: and by actively engaging in health and safety
improvement opportunities.

At Massey we are future-focused, results- oriented and strive for excellence. we:

* Take ownership and responsibility for delivering results to support achievement of University

objectives.
* Provide the best quality services to our customers (internal and external) ensuring our

students/ stakeholders are at the heart of everything we do.
* Deliver or support world-class research, teaching and learning and citizenship.
* Take personal responsibility for our performance, take pride in doing our job well, and commit

to ongoing personal and professional development.

* Are motivated and create a positive working environment where our values are reinforced.
* Anticipate and respond with agility and resilience to the changing needs of the University and

the communities we serve.

* Seek ways to improve our services to deliver in an efficient and effective way.
* Embrace technology and apply this innovatively to better meet the needs of those we serve.
* Challenge ourselves to reach our potential and help bring out the best in others.
* Understand how what we do contributes to the objectives of the University.

Accountabilities

Career Development • Students understand, and are encouraged to engage with, the career
Process development process and can identify personal objectives, set goals,
and navigate career readiness, skills development opportunities, job
search and selection processes

o Contribute to the development and establishment of initiatives to
encourage students to identify and pursue career goals and to
take control of their career learning.

o Introduce the career management process to current students to
ensure an accurate understanding of career centre offerings and
establish appropriate student expectations and responsibilities.

o Contribute to the development of MCC as an active member of
the team and through work on cross-team projects, in particular
with MCC and Student Development and Partnership team
colleagues.

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o Provide targeted support to cohorts (such as international
students).

Career Planning • Students are supported in their career learning and planning through
the provision of targeted resources, learning, self-help, and

development opportunities.
o Contribute to the development and delivery of career learning

seminars, workshops, presentations etc., centrally and for
academic departments.

o Contribute to the curation, development and use of resources
that meet the career needs of Massey students and recent
graduates, with consideration for their diverse occupational,
study and geographical interests.

o Provide one-on-one advice to students and recent graduates, in
person and online, using a range of delivery methods and
platforms as appropriate.

o Provide e-guidance in response to queries received.
o Refer students to academic advisors, and other support services,

where appropriate, recognising professional boundaries.
o Contribute to MCC endeavours to engage employers and alumni

in the development, and delivery, of career learning seminars,
workshops, presentations, related resources etc.

Career Readiness • Students have identified and developed competencies that they can
articulate and demonstrate to future employers or draw on in their own

enterprise ventures.
o Design and implement a requisite number of professional

learning opportunities per semester to enhance development of
graduate attributes and employability characteristics.

o Guide students to develop industry-relevant personal profiles
e.g., portfolios, CVs, LinkedIn profiles, and professional blogs that
articulate their relevant skills, attributes, and achievements.

o Build students' understanding of how to search for, and apply for,
jobs and to prepare for interviews and other selection activities.

o Work with the wider Student Services team on student personal
development initiatives such as Strengths@Massey, leadership
programmes, promoting volunteering, professionally based clubs
and networks to enrich students' understanding of skills
development and for them to gain, and articulate, relevant skills.

o Contribute to the university-wide focus on building
entrepreneurial capability, maximising opportunities for students
to engage in work-integrated learning and on enhanced
sustainability

College, Industry and • MCC actively builds, maintains, and enhances relationships with key

Community Liaison internal and external stakeholders to deliver targeted career

development support and opportunities for students.



o Develop and nurture constructive relationships with academics,
academic advisors, other staff, and relevant alumni building a
functional knowledge of the career development needs the
student population. This may involve being based within, or
seconded to, one of Massey's colleges for specific periods.

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o Collaborate with academic staff to develop and deliver industry-
specific career exploration programmes and activities and other
appropriate interventions.

o Build a knowledge base of relevant graduate attributes and
graduate outcome/destination information.

o Work with employers and coordinate logistics for recruitment and
related campus and online activities including information
sessions and industry panels as well as communication of job
opportunities to students.

o Partner with student groups to bring speakers, alumni, and target
employers to campus/on-line activities to prepare students for
professional settings.

o Develop and maintain effective networks both internally and
externally.

MCC Practice and • MCC builds its practice excellence by supporting strong staff
Professional engagement in planning, delivery and reviewing of initiatives, sharing
Development successes with university and sector colleagues and by ensuring that we

are data-driven.
o Participate in the development, and delivery, of current and new

initiatives within MCC.
o Incorporate new, and innovative, modes of delivery into all

aspects of work.
o Contribute to strategic and operational planning, monitoring,

data analysis, evaluation, and reporting.
o Develop, maintain, and disseminate knowledge regarding career

developments and labour market trends to colleagues and
students.

o Role model life-long learning and career development through
undertaking professional development opportunities and staying
abreast of national and international trends and best practices.

o Actively engage in developing showcase examples of good
practice and promoting these and other MCC successes.

o Contribute to the continuous development of policies,
procedures, systems and service standards and marketing of
MCC/

o Play an active role in, and leverage learning opportunities offered
by professional organisations (e.g., NAGCAS and ANZSSA), sharing
learning with colleagues/

o Provide cover for colleagues to meet workload/holidays/absence
requirements.

Student and Market • Relevant data is identified, accessed, and utilised to understand student
Intelligence needs and interests and to inform programme design and the

development of appropriate resources and interventions.
o Contribute to work that ensures that data on career readiness is

analysed and disseminated in a timely and appropriate manner.
o Contribute to the design evolution of the 'MyHub' student

intranet portal and its subpages.
o Remain abreast of new career trends and key developments

across the NZ tertiary sector, re-assessing strengths of MCC'S

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current offer against such developments and offering suggestions
on the implementation of new initiatives.

o Undertake effective monitoring and evaluation, where
appropriate, providing regular updates on progress to the MCC
Team Leader.

o Collaborate with MCC colleagues to ensure that students and
alumni are well informed about career services available to them.

o Contribute to the development of material to support career
learning, including handouts, worksheets, articles, and social
media posts, as appropriate

Other To deliver services effectively, a degree of flexibility may be required in the duties

performed to meet the service requirements. Evening hours and some weekend
hours may be required. So, too, will be the ability to carry out other duties which

may reasonably be required by your Team Leader from time to time during the

University's business and which fit the role's purpose as stated, and for which the

position holder is qualified or has received adequate training or instruction.

Qualifications and Experience

Qualifications: • A tertiary qualification is essential.

* Qualifications in career development, human resources or training

are preferred

Experience: • Knowledge of career development and related theories. Being an
associate or professional member of a career-related organisation
would be beneficial.

* Experience of career advising. Candidates with a focus on tertiary

education, or a related field, preferred with proven ability to improve
graduate outcomes for students.
* Previous experience of careers work in a tertiary setting, OR

experience of graduate recruitment or similar professional
experience is essential.
* Experience within an entrepreneurial or creative arts environment

would be beneficial.
* An awareness and ability to meet the needs to a wide range of

students from different nationalities and cultures and at different life

and career stages. Many of our students are studying by distance

and may have significant life and work experience.

* Understanding of the graduate and postgraduate labour market and

of employment sectors that Massey students target including

knowledge of recruitment procedures, job profiles and career

development paths.

* Sound understanding of the employability agenda.
* Resources development and utilisation – including on-line, workshop

development and delivery.

Capabilities - Behaviour

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Working Together • Works with key stakeholders internally and externally. Knows when to

Essential apply confidentiality. Works with key stakeholders internally and
externally. Applies confidentiality when required.

* Adapts interaction style appropriate to different situations and people.
* Understands the factors for high performance, and creates positive

partnerships and cohesive teams

* Works to understand alternative points of view to guide productive

working relationships.



Service Centric • Acts with the internal/external stakeholder or customer in mind, seeks to

Essential understand and deliver on customer perceptions and expectations.

* Able to respond to common stakeholder queries and problems or escalate

if required.

* Responds to unexpected stakeholder requests with a sense of urgency and

positive action.
* Provides a level of customer centric service excellence that contributes to

the department's objectives.



Delivering Results • Maintains focus on critical work and expectations.

Essential • Able to track and complete agreed work in planned timeframes.

* Takes responsibility for escalating issues that impact on planned work and

outcomes.

* Documents how results were obtained to support knowledge transfer and

best practices.
* "Supports self during change by remaining flexible, focusing on the

positives, and proactively seeking out opportunities to get involved"



Continuous • Implements new systems, procedures, and tools efficiently when changes
Transformation occur in the work environment.

Essential • Works with agility, adjusting current working processes or adopting new
approaches in response to changes in the organisation environment.

* Seeks challenging opportunities or assignments to grow and develop one's

own knowledge, skills, and abilities.
* Uses digital tools to innovate programme, processes, systems, or services.

* Communicates and analyses assumptions about a particular issue with

colleagues to gain new perspectives or more effective solutions.





Capabilities - Technical

Student Advice • Ability to advise clients, with expertise and impartiality, and to refer to

other services when appropriate. Desirable

* Excellent verbal and written communication skills, with the ability to

convey complex information and to communicate effectively and

sensitively with different stakeholders.

* Energy, dynamism, and ability to inspire, motivate, and train others.

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* Ability to respond quickly, and flexibly, to different needs

Technical Skills • Ability to monitor, and evaluate, the success of projects and initiatives.

* Well developed writing skills, suitable for online production material Desirable

Cultural • Recognising and implementing Te Tiriti O Waitangi - values, tikanga
(processes), kawa (rules) of cultural practice and traditions, and valuing Te Desirable Reo Maori

* Understanding of, and the ability to apply, bicultural (or cultural)

competence

Digital Skills • Ability to learn and use core Massey University systems

* Proficient in the use of Microsoft Word, Excel, Outlook, and PowerPoint

Desirable

* Developing proficiency in the use of SharePoint (Create new, open, edit,

save)

* Presentation skills and experience of developing and delivering engaging

presentations, workshops and seminars tailored appropriately to different

audiences

* Competently used online career development portals and resources
* Experience in data analysis and the use of data management platforms

would be an asset

Pre-employment checks

* Requirement to pass a Qualifications Validation Check.

Essential

* Requirement to pass a Criminal and Traffic Convictions (Security) Check

performed by the Ministry of Justice.

* A safety check in accordance with the Vulnerable Children Act 2014 and

the Vulnerable Children (Requirements for Safety Checks of Children's
Workers) Regulations 2015 is required. Part of this process includes a
requirement to pass the police vetting part of the safety check.



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