Business Support Team Leader - Fixed Term

Be a part of an organisation making a difference in people's lives
Supportive team environment
12-month fixed term contract

Nau mai, haere mai, whakatau mai

We are BCITO - the largest provider of construction skills for our industries in New Zealand. Our team are passionate about building careers, empowering young construction professionals and leading our industries into the future.

We now have a great opportunity for a talented and experienced Team Leader and customer support superstar to join our team on a 12-month fixed term to cover maternity leave, in the position of Business Support Team Leader.

You will lead and manage a team of Business Support Administrators and Customer Support Advisors to effectively provide high-quality call and administration services, and excellent customer service to customers and our stakeholders.
About you:

Your previous contact centre and team leader experience will help the team reach their targets and efficiently manage inquiries, handle complaints, troubleshoot problems and provide advice. You will have previous experience in a financial organisation or similar.

You will have fantastic customer service and people skills, excellent levels of accuracy and efficiency, strong IT capability, and the ability to have fun and a laugh.

This is a great career move!
If you're ready to make a difference, to move to a great organisation with a culture of trust this could be the job for you.

Apply now!